Customer Service & Sales Support (12-Month Contract)

Tracker South Africa; Randburg; On-site; Full time

Job summary

A leading service provider in the automotive sector seeks a Customer Service Representative for their Randburg office. The position is a fixed-term contract lasting 12 months. The successful candidate will handle various sales support duties, manage client queries, and liaise with dealers and brokers. Key qualifications include Matric and proficiency in MS Office, with 2 years' administrative experience preferred. This role offers market-related remuneration.

Qualifications

• Matric required.
• 2 years in an administrative role will be an advantage.

Responsibilities

• Process sales contracts received from clients and sales consultants.
• Follow up on loading of contracts sent in by various stakeholders.
• Arrange and follow up on scheduling of fitments.
• Provide stats to sales consultants, fitment centres, brokers and dealers.
• Attend to queries received from clients and follow up until resolved.
• Capture lead and pricing sources accurately.
• Provide insurance certificates as needed.
• Assist and attend to incoming calls.
• Liaise with various stakeholders.
• Provide service to both existing and prospective clients.
• Ensure the best interests of both the company and customers.

Skills

Proficiency in MS Office

Proficiency in Outlook

Education

Matric

Job description

A leading service provider in the automotive sector seeks a Customer Service Representative for their Randburg office. The position is a fixed-term contract lasting 12 months. The successful candidate will handle various sales support duties, manage client queries, and liaise with dealers and brokers. Key qualifications include Matric and proficiency in MS Office, with 2 years' administrative experience preferred. This role offers market-related remuneration.