PA/Sales and Service Support Administrator

XBC-IT; Johannesburg; On-site; ZAR 200,880 - 223,200; Full time

Job summary

A leading IT services company in Johannesburg is looking for a PA/Sales and Service Support Administrator to assist the sales team. Responsibilities include report generation, communication with clients and suppliers, and ensuring paperwork is accurate. The ideal candidate should have strong attention to detail and proficiency in Excel. This full-time entry-level position offers a salary range of R18,000 - R20,000 based on experience.

Qualifications

• Solid understanding of how deals are structured.
• Strong attention to detail for input accuracy.
• Effective communication skills in verbal and written form.

Responsibilities

• Support the sales team with administrative assistance.
• Act as primary point of contact for sales and customer inquiries.
• Ensure all paperwork is completed correctly.

Skills

Strong attention to detail

Effective verbal communication

Proficient in Excel and word processing

Knowledge of accounting principles

Job description

PA/Sales and Service Support Administrator

Responsible for supporting the sales team and our directors by providing administrative assistance through reporting. Providing assistance with ordering of stock, liaising with suppliers, clients, and our service department. Providing various status reports on deals, finance, and contracts. Ensuring that all paperwork is completed correctly.

Responsibilities

• Reports to and acts under the managing director and accepts limited functional direction from the Sales Managers. All other decisions must be in accordance with the company’s policies and procedures.
• Acts as the primary and secondary point of contact for all sales and customer enquiries and requests.
• Ensure all paperwork is completed correctly (Contracts, credit apps and service agreements).
• Allocating payments from banks.
• Loading of new products onto our Quote System.
• Updating of Price Books.
• Assisting with system training and queries.
• Providing Deal Status reports on all sales staff.
• Providing Service and rental upgrade reports.

Qualifications and Experience Required

• Solid understanding of how deals are structured and basic knowledge of accounting and invoicing principles.
• Strong attention to detail to ensure that figures and paperwork is inputted correctly.
• Effective verbal, written and listening communications skills.
• Strong computer skills including the ability to operate exceland word-processing programs at a highly proficient level.
• Experience in the Office automation space is advantageous to the position.

Person Specification

• Meticulous and highly organized.
• Professional and enthusiastic.
• Strong communication and interpersonal skills.
• Forward thinking with a high degree of initiative - and focused on results.
• Self‑motivated, displays resilience and persistence.
• Possess confidence and authority to obtain information and follow a task to completion.
• Applies logic and commercial reason to decision making.
• Able to manage competing priorities to commercial effect.
• Accepts responsibility for own actions and the achievement of intended outcomes.
• Able to work independently and complete tasks within deadlines.
• Effective in a team‑based environment and in support of team objectives.
• Commun.cpu.intelligently in a friendly and supportive manner.
• Available to work on a full-time basis.

Package

R18 000 - R20 000 depending on experience.

Location

Johannesburg, Gauteng, South Africa

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industry

IT Services and IT Consulting