Customer Service & Merchandising Assistant

Cashbuild; Newcastle; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Cashbuild in Newcastle, KZN, South Africa is seeking a General Assistant (External Applications Only) to ensure comprehensive customer service in-store, handle merchandising, price labelling, and housekeeping within the designated area of responsibility.

The role requires minimum Grade 10/NQF 3 with 1 year experience or Grade 12 without related experience, English and local language fluency, and a SA ID or work permit.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Area of responsibility fully merchandised according to Store layout and planograms.
• Ensure area is free of obstacles and stock is merchandised promptly; correct shelf price labelling.

Skills

Customer service

Communication

Basic calculations

Education

Grade 10 / NQF 3 with 1 year experience

Grade 12 without related work experience

Job description

Cashbuild in Newcastle, KZN, South Africa is seeking a General Assistant (External Applications Only) to ensure comprehensive customer service in-store, handle merchandising, price labelling, and housekeeping within the designated area of responsibility.

The role requires minimum Grade 10/NQF 3 with 1 year experience or Grade 12 without related experience, English and local language fluency, and a SA ID or work permit.