Store General Assistant: Customer Service & Merchandising

Cashbuild Limited; Newcastle; Vor Ort; ZAR 89.000 - 167.000; Vollzeit

Zusammenfassung

Cashbuild Limited is seeking a General Assistant for internal applications in Newcastle. The role focuses on delivering excellent customer service, merchandising stock, labeling shelves, and maintaining store housekeeping within the designated area.

Requirements include Grade 10/NQF 3 or Grade 12, valid SA ID or work permit, English and local language proficiency, and ability to work shifts, weekends, and holidays. Basic calculations and working under pressure are expected.

Qualifikationen

• Minimum Grade 10 or NQF 3 and 1 year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Aufgaben

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager
• Integrity: comply with standards and handle sensitive information
• Accuracy: handle detailed information and be thorough
• Client focus: identify and respond to clients' wishes and needs

Kenntnisse

English communication

Math basics

Under pressure

Shift work

Ausbildung

Grade 10 or NQF 3

Grade 12

Jobbeschreibung

Cashbuild Limited is seeking a General Assistant for internal applications in Newcastle. The role focuses on delivering excellent customer service, merchandising stock, labeling shelves, and maintaining store housekeeping within the designated area.

Requirements include Grade 10/NQF 3 or Grade 12, valid SA ID or work permit, English and local language proficiency, and ability to work shifts, weekends, and holidays. Basic calculations and working under pressure are expected.