In-Store Customer Service & Merchandising Assistant

Cashbuild; Newcastle; On-site; ZAR 78,000 - 112,000; Full time

Job summary

Cashbuild in Newcastle, KZN seeks a General Assistant for in-store customer service, merchandising and housekeeping. The role requires basic numeracy, ability to work shifts including weekends and holidays, and good English communication. You must have a SA ID or work permit and be prepared to operate in a busy retail environment.

The position emphasizes accurate price labelling, safe stock handling, and compliance with OHSA standards while supporting store layout plans and team goals.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.

Responsibilities

• Provide customer service and assist customers with queries.
• Merchandise stock and ensure shelf price labelling.
• Keep the area clean, tidy and free of obstacles; follow store layout.
• Ensure correct shelf price labelling within area of responsibility.

Skills

Customer service

English communication

Basic math

Shift work

Education

Grade 10 or NQF 3 +1 yr experience

Grade 12

Job description

Cashbuild in Newcastle, KZN seeks a General Assistant for in-store customer service, merchandising and housekeeping. The role requires basic numeracy, ability to work shifts including weekends and holidays, and good English communication. You must have a SA ID or work permit and be prepared to operate in a busy retail environment.

The position emphasizes accurate price labelling, safe stock handling, and compliance with OHSA standards while supporting store layout plans and team goals.