Customer Service Champion - On-Site in Paarl

Placements24; Paarl; Vor Ort; ZAR 134.000 - 201.000; Vollzeit

Zusammenfassung

Placements24 in Paarl, Western Cape, is seeking a diligent Customer Service Agent to handle inquiries, process orders, and maintain strong relationships with customers on-site. You will answer calls and emails, resolve issues professionally, and keep accurate customer records while representing a reputable local business in the Cape Winelands.

The role requires excellent communication, a service-oriented mindset, and the ability to manage multiple customer needs efficiently in a fast-paced

Qualifikationen

• Excellent communication and customer-service skills.

Aufgaben

• Answer calls and emails with information about products, services, and company policies.
• Process customer orders, applications, and requests accurately.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Maintain customer records and update information as needed.

Kenntnisse

Customer service

Communication

Phone etiquette

Jobbeschreibung

Placements24 in Paarl, Western Cape, is seeking a diligent Customer Service Agent to handle inquiries, process orders, and maintain strong relationships with customers on-site. You will answer calls and emails, resolve issues professionally, and keep accurate customer records while representing a reputable local business in the Cape Winelands.

The role requires excellent communication, a service-oriented mindset, and the ability to manage multiple customer needs efficiently in a fast-paced