Customer Relations Officer - JHB

Headhunters; Johannesburg; Vor Ort; ZAR 180.000 - 300.000; Vollzeit

Zusammenfassung

Headhunters in Johannesburg seeks a sales admin professional to drive電話 contact with key accounts, process orders, and manage relationships with members, suppliers, and internal teams.

The role emphasizes accuracy, multitasking, and independence, supporting turnover targets and service excellence. A Grade 12+ background and solid English communication are required to succeed in a fast-paced environment.

Qualifikationen

• Grade 12 minimum qualification.
• Computer literacy with Excel, Word and Outlook.
• Good command of English (written and verbal).
• Strong interpersonal and communication skills.
• Proven selling and customer relationship skills.
• Strong problem-solving abilities.
• Excellent attention to detail and accuracy.
• Self-disciplined, focused and able to work independently.
• Strong work ethic and ability to manage responsibilities effectively.
• Ability to manage multiple requests, queries and priorities efficiently.

Aufgaben

• Drive sales through regular telephonic contact with designated key accounts.
• Maintain required service levels and strong relationships with key accounts.
• Achieve turnover targets by actively soliciting and generating sales.
• Process customer orders and ensure correct placement with relevant suppliers.
• Manage and respond efficiently to requests, queries and opportunities from members, suppliers and internal divisions.
• Ensure the timely dissemination of critical information to relevant stakeholders.
• Ensure that services and value-added services offered to members are delivered to an excellent standard.
• Manage and negotiate the deal request process.
• Complete all required sales administration and controls accurately.
• Process all orders on the company system in accordance with company standards.
• Maintain accurate records and ensure compliance with relevant internal processes and procedures.
• Build and maintain positive relationships with customers, suppliers and internal stakeholders.

Kenntnisse

Interpersonal skills

Sales and customer relations

Problem-solving

Attention to detail

Self-discipline

Work ethic

Multitasking

English proficiency

Ausbildung

Grade 12 or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

• Computer literate, with proficiency in Microsoft Excel, Word and Outlook.
• Good command of the English language, both written and verbal.
• Strong interpersonal and communication skills.
• Proven selling and customer relationship skills.
• Strong problem-solving abilities.
• Excellent attention to detail and accuracy.
• Self-disciplined, focused and able to work independently.
• Strong work ethic and ability to manage responsibilities effectively.
• Ability to manage multiple requests, queries and priorities efficiently.

Responsibilities:

• Drive sales through regular telephonic contact with designated key accounts.
• Maintain required service levels and strong relationships with key accounts.
• Achieve turnover targets by actively soliciting and generating sales.
• Process customer orders and ensure correct placement with relevant suppliers.
• Manage and respond efficiently to requests, queries and opportunities from members, suppliers and internal divisions.
• Ensure the timely dissemination of critical information to relevant stakeholders.
• Ensure that services and value-added services offered to members are delivered to an excellent standard.
• Manage and negotiate the deal request process.
• Complete all required sales administration and controls accurately and efficiently.
• Process all orders on the company system in accordance with company standards.
• Maintain accurate records and ensure compliance with relevant internal processes and procedures.
• Build and maintain positive relationships with customers, suppliers and internal stakeholders.

Description

Requirements:

• Minimum qualification of Grade 12.
• Computer literate, with proficiency in Microsoft Excel, Word and Outlook.
• Good command of the English language, both written and verbal.
• Strong interpersonal and communication skills.
• Proven selling and customer relationship skills.
• Strong problem-solving abilities.
• Excellent attention to detail and accuracy.
• Self-disciplined, focused and able to work independently.
• Strong work ethic and ability to manage responsibilities effectively.
• Ability to manage multiple requests, queries and priorities efficiently.

Responsibilities:

• Drive sales through regular telephonic contact with designated key accounts.
• Maintain required service levels and strong relationships with key accounts.
• Achieve turnover targets by actively soliciting and generating sales.
• Process customer orders and ensure correct placement with relevant suppliers.
• Manage and respond efficiently to requests, queries and opportunities from members, suppliers and internal divisions.
• Ensure the timely dissemination of critical information to relevant stakeholders.
• Ensure that services and value-added services offered to members are delivered to an excellent standard.
• Manage and negotiate the deal request process.
• Complete all required sales administration and controls accurately and efficiently.
• Process all orders on the company system in accordance with company standards.
• Maintain accurate records and ensure compliance with relevant internal processes and procedures.
• Build and maintain positive relationships with customers, suppliers and internal stakeholders.

Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.