Customer Experience Lead – Walk-In Centre

Western Cape Government; Cape Town; On-site; ZAR 338,000 - 398,000; Full time

Job summary

Western Cape Government Mobility Department seeks two Customer Relations Officers for the Walk-in Centre: Vangate in Cape Town. You will deliver customer relations support, handle enquiries, and assist with administrative processes to ensure smooth service delivery.

These permanent posts offer Salary level 7, located in Cape Town, with a requirement of a 3-year National Diploma or higher and at least 1 year of relevant experience in administration.

Qualifications

• 3-year National Diploma/B-Degree (or higher)
• Minimum of 1 year relevant administrative support experience.

Responsibilities

• Render assistance with the handling of enquiries
• Client Service and Application Administration
• Business Process Improvement and Operational Support
• Render administrative support services.

Skills

Customer service

Administrative support

Communication

Office software

Education

National Diploma/B-Degree (or higher)

Job description

Western Cape Government Mobility Department seeks two Customer Relations Officers for the Walk-in Centre: Vangate in Cape Town. You will deliver customer relations support, handle enquiries, and assist with administrative processes to ensure smooth service delivery.

These permanent posts offer Salary level 7, located in Cape Town, with a requirement of a 3-year National Diploma or higher and at least 1 year of relevant experience in administration.