Customer Relations & Compliance Specialist

Western Cape Government; Cape Town; On-site; ZAR 338,000 - 398,000; Full time

Job summary

The Western Cape Government Mobility Department is recruiting a Customer Relations Officer to provide support to the Registration and Compliance sub-directorate. Based in Vangate, Athlone, you will handle enquiries and assist clients with licensing and file administration.

Ideal candidates hold a National Diploma/B-Degree (NQF 6) in customer services or related fields and have at least 1 year of admin experience.

Qualifications

• An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher) at NQF 6 in customer / client services or related fields.
• A minimum of 1-year relevant administrative support experience.

Responsibilities

• Render assistance with handling enquiries.
• Client Service and Application Administration.
• Business Process Improvement and Operational Support.
• Render administrative support services.

Skills

Numeracy

Literacy

Computer systems

Effective communication

Project management

Accounting & audit

Financial analysis

Legal administration

Customer care

Education

National Diploma/B-Degree or higher

Job description

The Western Cape Government Mobility Department is recruiting a Customer Relations Officer to provide support to the Registration and Compliance sub-directorate. Based in Vangate, Athlone, you will handle enquiries and assist clients with licensing and file administration.

Ideal candidates hold a National Diploma/B-Degree (NQF 6) in customer services or related fields and have at least 1 year of admin experience.