About the Role
Our client, a leading distributor of industrial goods based in Mahikeng, North West, is looking for a proactive and results-driven Credit Controller to join their finance team. This role is vital in managing customer accounts, minimizing bad debt, and ensuring timely collection of payments. The ideal candidate will possess strong negotiation skills, a keen eye for detail, and the ability to build rapport with clients while maintaining firm collection strategies. The hybrid work model allows for a blend of office-based responsibilities and remote flexibility, supporting a healthy work-life balance.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
- Contact customers via phone, email, and other channels to follow up on overdue accounts.
- Negotiate payment arrangements with customers, adhering to company policies.
- Resolve customer queries and disputes related to invoicing and payments.
- Maintain accurate records of all collection activities and customer communications.
- Perform credit checks on new and existing customers to assess creditworthiness.
- Identify and report on potential bad debts and make recommendations for action.
- Collaborate with the sales and finance teams to resolve account issues.
- Prepare regular reports on accounts receivable status and collection effectiveness.
- Ensure compliance with credit control policies and procedures.
Requirements
- A minimum of 2-3 years of experience in credit control or accounts receivable.
- Proven track record of effective debt collection and account management.
- Strong understanding of credit control principles and practices.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in accounting software (e.g., SAP, QuickBooks) and MS Excel.
- Ability to work independently and manage time effectively.
- High level of accuracy and attention to detail.
- Problem-solving skills and a customer-centric approach.
- Experience in a B2B environment is advantageous.
- Ability to work effectively in a hybrid work setting.
Benefits
- Our client offers a competitive salary, along with performance-based incentives for achieving collection targets.
- Employees receive medical aid benefits and contribute to a retirement fund.
- Opportunities for professional development and upskilling are available.
- The hybrid work arrangement provides flexibility, combining essential office-based work in Mahikeng, North West, with remote working days.
- This role is perfect for an individual looking to grow their career in financial administration within a stable and respected company.