Senior Credit Controller & Accounts Receivable Specialist

Express Employment Professionals Midrand; South Africa; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Soweto community role

Professional development

Medical & retirement benefits

Job summary

Express Employment Professionals Midrand seeks a proactive Credit Controller to join the finance team in Soweto. You will manage customer accounts, drive timely collections, and enforce credit policies while negotiating terms with clients to protect cash flow.

The role requires strong communication and negotiation skills, with a focus on reducing outstanding balances within the local market. A professional development ethos and team collaboration are essential.

Qualifications

• Minimum 2–5 years in credit control or debt collection.
• Strong knowledge of credit management principles and SA credit legislation.
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet collection targets.

Responsibilities

• Manage and maintain a portfolio of customer accounts with accurate balances.
• Contact customers to collect outstanding payments via phone or email.
• Negotiate payment terms and plans to resolve overdue accounts.
• Implement and enforce credit control policies and procedures.
• Prepare reports on aged debtors, collections, and potential bad debts.
• Coordinate with legal or debt collection agencies when needed.

Skills

Debt collection

Accounts receivable

Credit management

Communication skills

Negotiation

Education

Credit management qualification

Business/finance degree (3-year)

Tools

Pastel

Sage

Microsoft Excel

Job description

Our client is seeking a proactive and diligent Credit Controller to join their finance team in Soweto . This role is crucial for managing customer accounts, minimizing outstanding debt, and ensuring timely collection of payments. You will be responsible for liaising with clients, negotiating payment terms, and implementing credit control policies effectively. The ideal candidate is persuasive, detail‑oriented, and possesses strong communication and negotiation skills, contributing to the company's financial health and maintaining positive client relationships within a local context.

About the Role

Our client is seeking a proactive and diligent Credit Controller to join their finance team in Soweto . This role is crucial for managing customer accounts, minimizing outstanding debt, and ensuring timely collection of payments. You will be responsible for liaising with clients, negotiating payment terms, and implementing credit control policies effectively. The ideal candidate is persuasive, detail-oriented, and possesses strong communication and negotiation skills, contributing to the company's financial health and maintaining positive client relationships within a local context.

Key Responsibilities

• Manage and maintain a portfolio of customer accounts, ensuring accurate balances.
• Contact customers to collect outstanding payments via phone, email, or other communication channels.
• Negotiate payment plans and terms with customers to resolve overdue accounts.
• Implement and enforce the company's credit control policies and procedures.
• Prepare regular reports on aged debtors, collections, and potential bad debts.
• Liaise with legal departments or external agencies on debt recovery actions when necessary.

Requirements

• High school diploma or equivalent; a qualification in credit management or accounting is advantageous.
• Minimum of 2-3 years of experience in credit control or accounts receivable.
• Proven track record in debt collection and reducing outstanding balances.
• Strong understanding of credit management principles and South African credit legislation.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using accounting software and Microsoft Office Suite, particularly Excel.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunity to work in a key financial role within the Soweto community.
• Professional development and training in credit management practices.
• Contribution to a supportive team environment focused on financial efficiency.
• Standard benefits package including medical and retirement options.

To manage the company’s debtor book, ensure timely collection of outstanding monies, and maintain healthy cash flow through effective credit control practices.

Role Purpose

To manage the company’s debtor book, ensure timely collection of outstanding monies, and maintain healthy cash flow through effective credit control practices.

Key Responsibilities

• Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.

• Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.

• Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.

• Reporting – Prepare weekly/monthly debtor reports for management.

• Customer liaison – Build professional relationships while firmly enforcing payment terms.

• Legal escalation – Initiate handover to attorneys or debt collectors when necessary.

Requirements

• Minimum 3–5 years’ experience in credit control or debt collection.

• Strong knowledge of accounting systems (Pastel, Sage, or similar).

• Excellent communication and negotiation skills.

• Ability to work under pressure and meet collection targets.

• Strong attention to detail and record‑keeping.

Competencies

• Assertive yet professional approach with clients.

• High level of numerical accuracy .

• Problem‑solving mindset for resolving payment disputes.

• Team player with resilience and persistence.

Performance Indicators

• Reduction in debtor days.

• Percentage of overdue accounts collected.

• Accuracy of reconciled accounts.

The main purpose of the role: Ensuring that customers pay in accordance with the agreed credit terms and resolving queries and customer requests.
Requirements:

• Grade 12
• Currently completing or has obtained a formal Credit Management qualification is essential
• Relevant 3-year tertiary qualification in business/finance is advantageous
• 2- 5 years