Credit Control Manager

Hirefarout; South Africa; On-site; ZAR 391,000 - 670,000; Full time

Job summary

Hirefarout in Johannesburg, Gauteng, is seeking a Credit Control Manager to oversee debt collection, account reconciliation, and credit risk monitoring in a fast-growing fintech environment.

The role requires 3–5 years of experience in credit control or debt collection, plus a finance/accounting background and proficiency with Pastel or Sage. Strong negotiation, communication, and analytical skills are essential, with attention to detail and target-driven performance.

Qualifications

• Minimum 3–5 years’ experience in credit control or debt collection.
• Strong knowledge of accounting systems (Pastel, Sage, or similar).
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet collection targets.
• Strong attention to detail and record‑keeping.

Responsibilities

• Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.
• Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.
• Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.
• Reporting – Prepare weekly/monthly debtor reports for management.
• Customer liaison – Build professional relationships while firmly enforcing payment terms.
• Legal escalation – Initiate handover to attorneys or debt collectors when necessary.

Skills

Negotiation

Communication

Analytical thinking

Problem solving

Debt collection

Attention to detail

Education

Finance degree

Accounting degree

Business administration degree

Tools

Pastel

Sage

Job description

Job Description

Salaries for Credit Control Managers in Gauteng generally range from R35,000 to R60,000 per month. This can vary based on experience, company size, and specific responsibilities. Factors like bonuses and benefits can also influence the overall compensation package.

Location: Johannesburg.

A relevant degree in finance, accounting, or business administration is often preferred. Professional certifications and significant experience in credit management and debt collection are also highly valued by employers.

Essential skills include strong negotiation and communication abilities, analytical thinking, and problem‑solving capabilities. Proficiency in financial software and a thorough understanding of credit risk assessment are also critical for success in this role.

Key Responsibilities

• Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.
• Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.
• Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.
• Reporting – Prepare weekly/monthly debtor reports for management.
• Customer liaison – Build professional relationships while firmly enforcing payment terms.
• Legal escalation – Initiate handover to attorneys or debt collectors when necessary.

Requirements

• Minimum 3–5 years’ experience in credit control or debt collection.
• Strong knowledge of accounting systems (Pastel, Sage, or similar).
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet collection targets.
• Strong attention to detail and record‑keeping.

Competencies

• Assertive yet professional approach with clients.
• High level of numerical accuracy.
• Problem‑solving mindset for resolving payment disputes.
• Team player with resilience and persistence.

Performance Indicators

• Reduction in debtor days.
• Percentage of overdue accounts collected.
• Accuracy of reconciled accounts.

About the Client

Our client is a fast‑scaling innovative fintech company where data drives decisions and efficiency is king. They’re looking for a Credit Controller who can blend strong collections expertise with process improvement thinking. You’ll play a key role in protecting cash flow, strengthening credit risk management and enhancing systems and controls. If you enjoy refining workflows, optimising reporting and implementing smarter ways of working, you’ll thrive here.