Credit Controller

SET Consulting SA; Centurion; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

SET Consulting SA is seeking a Credit Controller to manage a debtors portfolio in Gauteng, Centurion. The role requires a hands-on, persistent individual who drives collections, reconciles accounts, and maintains accurate records while meeting monthly collection targets.

Key requirements include a Grade 12, a qualification in Credit Management or related field, 5+ years in credit control, and proficiency with Sage and Excel. The position is based on-site in South Africa.

Formación

• Minimum of 5 years’ experience in credit control and debt collection.
• Experience working with accounting systems, preferably Sage.
• Strong Microsoft Excel skills and debits/credits reconciliation experience.

Responsabilidades

• Manage an allocated debtors portfolio and ensure timely collections.
• Proactively follow up on overdue accounts and secure payments.
• Perform reconciliations and maintain accurate collection notes.
• Resolve billing queries and escalate overdue accounts when needed.
• Provide updates on expected payments to support cash flow forecasting.

Conocimientos

Credit control

Educación

Grade 12 / Matric

Qualification in Credit Management / Accounting / Finance

Herramientas

Sage

Excel

Descripción del empleo

The Credit Controller ( background from Telecommunications, ICT preferred) is responsible for managing an allocated debtors portfolio, ensuring timely collections, minimising overdue debt, and maintaining strong customer relationships.

The role requires a hands‑on, persistent, and detail‑oriented individual who takes ownership of collections, actively drives payment resolutions, identifies potential risks, and ensures that customers honour their payment commitments, while working effectively under pressure.

3. KEY RESPONSIBILITIES

3.1 Debtors Portfolio and Collections

• Manage an allocated debtors portfolio and ensure collections are made within agreed payment terms.
• Proactively follow up on overdue accounts and secure payment commitments from customers.
• Monitor customer balances, payment terms, and credit limits.
• Review debtor age analyses and take appropriate action to reduce outstanding debt.
• Meet monthly collection targets and contribute towards reducing debtor days.

3.2 Receipts, Reconciliations and Records

• Allocate customer receipts accurately and timeously.
• Perform customer account reconciliations and investigate discrepancies.
• Maintain accurate customer records and collection notes.

3.3 Query Resolution and Escalation

• Resolve billing and account‑related queries in collaboration with internal departments.
• Escalate overdue accounts, payment delays, and unresolved disputes.

3.4 Reporting and Cash Flow Support

• Provide regular updates on expected payments to support cash flow forecasting.
• Report on collections performance, age analysis, and accounts at risk.

4. KEY PERFORMANCE INDICATORS

• Achievement of monthly collection targets.
• Reduction in debtor days and overdue debt.
• Collections made within agreed payment terms.
• Accurate and timeous allocation of customer receipts.
• Timely completion of customer account reconciliations.
• Timely resolution of billing and account queries.
• Accurate and regular updates on expected payments for cash flow forecasting.
• Timely escalation of overdue accounts and disputes.
• Maintenance of accurate customer records and collection notes.

5. MINIMUM REQUIREMENTS

• Grade 12 / Matric certificate (essential).
• A qualification in Credit Management, Accounting, Finance, or a related field.
• Minimum of 5 years’ experience in credit control and debt collection.
• Proven track record of successfully managing a debtors portfolio.
• Experience working with accounting systems, preferably Sage.
• Strong Microsoft Excel skills.
• Experience in debtor reconciliations, collections reporting, and age analysis.