Credit Controller

Placements24; Benoni; Hybrid; ZAR 167,000 - 290,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Placements24 is seeking a proactive Credit Controller for a remote role in South Africa. You will manage a portfolio of customer accounts, perform credit checks, set credit limits, and help optimise cash flow while maintaining strong client relationships.

The role requires 2–3 years in credit control, a Grade 12 certificate, and knowledge of SA credit regulations. You should have excellent negotiation, communication and Excel skills, with proficiency in accounting software.

Qualifications

• A Grade 12 certificate is required; additional qualifications in Credit Management or Bookkeeping are advantageous.
• Minimum 2–3 years' experience in Credit Control or Accounts Receivable.
• Proven debt collection experience and ability to manage overdue accounts.
• Strong understanding of credit assessment principles and best practices.
• Excellent negotiation, communication and interpersonal skills.
• Proficiency with accounting software and Microsoft Excel.
• Able to work independently in a remote setting and meet deadlines.
• Knowledge of South African credit and debt collection regulations.

Responsibilities

• Manage a portfolio of customer accounts with timely collection of debts.
• Conduct credit checks on new and existing customers.
• Set up and review credit limits per policy and risk profile.
• Monitor ageing of accounts receivable and identify overdue balances.
• Contact customers to arrange payment via phone/email.
• Resolve invoice and payment disputes.
• Implement collection strategies for delinquent accounts.
• Process payments and allocate funds accurately.
• Prepare regular AR reports and collaborate with sales to manage credit risk.
• Maintain up-to-date customer account information.

Skills

Negotiation

Communication

Interpersonal skills

Excel proficiency

Accounting software

Education

Grade 12 certificate

Credit management or bookkeeping qualification

Tools

Microsoft Excel

Accounting software

Job description

About the Role

Our client, a thriving enterprise with operations across various sectors, is seeking a proactive and results-driven Credit Controller to join their finance department. This role is vital for managing customer accounts, minimising bad debt, and optimising cash flow. The position is primarily remote, offering flexibility and the chance to work efficiently from your preferred location. The ideal candidate will have a strong understanding of credit management principles, excellent communication skills, and a tenacious attitude towards debt recovery. You will be responsible for monitoring outstanding accounts, liaising with customers to resolve queries, and implementing effective collection strategies. We are looking for an individual who is both professional and persistent, capable of maintaining positive customer relationships while ensuring financial targets are met. This role is crucial for the financial stability of our client.

Key Responsibilities

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
• Conduct credit checks on new and existing customers.
• Set up and review credit limits based on company policy and customer risk profile.
• Monitor accounts receivable ageing and identify overdue accounts.
• Contact customers via phone and email to secure payment arrangements.
• Resolve customer queries and disputes regarding invoices and payments.
• Implement collection strategies and take appropriate action for delinquent accounts.
• Process customer payments and ensure accurate allocation of funds.
• Prepare regular reports on accounts receivable status and collection efforts.
• Collaborate with the sales team to manage customer credit risks.
• Maintain accurate and up-to-date customer account information.

Requirements

• A Grade 12 certificate is required; a relevant qualification in Credit Management or Bookkeeping is advantageous.
• Minimum of 2-3 years of experience in a Credit Control or Accounts Receivable role.
• Proven track record of successful debt collection and effective management of overdue accounts.
• Strong understanding of credit assessment principles and credit management best practices.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in accounting software and Microsoft Excel.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• High level of accuracy and attention to detail.
• Proactive and tenacious approach to problem-solving.
• Familiarity with South African credit and debt collection regulations.

Benefits

This remote role offers excellent work-life balance and flexibility. Our client provides a competitive salary, performance-based incentives, and opportunities for professional development within a supportive company culture. You will be contributing to the financial success of a growing organisation from the comfort of your own location.