Credit Controller

Recruit-It; Centurion; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Recruit-It is seeking a meticulous Credit Controller in Gauteng to manage an allocated debtors portfolio and drive on-time collections. You will monitor balances, apply timely follow-ups, and maintain accurate records while collaborating with internal teams to resolve disputes.

The role requires at least five years in credit control, a Matric/Grade 12, and proficiency in Sage and Excel. You will contribute to cash flow forecasting and ensure adherence to payment terms in a deadline-driven

Qualifications

• Grade 12 / Matric certificate is essential.
• A qualification in Credit Management, Accounting, Finance, or a related field is required.
• Minimum of 5 years' experience in credit control and debt collection.
• Proven track record of managing a debtors portfolio.
• Experience with Sage and Excel for reconciliations and reporting.

Responsibilities

• Manage an allocated debtors portfolio and ensure collections within terms.
• Proactively follow up on overdue accounts and secure payment commitments.
• Allocate receipts, reconcile accounts and maintain accurate records.
• Resolve billing and account queries with internal departments; escalate when needed.
• Provide regular updates on expected payments to support cash flow forecasting.
• Report on collections performance, age analysis and accounts at risk.

Skills

Strong collection, negotiation, and追?

Education

Grade 12 / Matric certificate

Credit Management / Accounting / Finance qualification

Tools

Sage

Microsoft Excel

Job description

Department: Finance

Reporting to: Financial Manager

Role purpose

The Credit Controller is responsible for managing an allocated debtors portfolio, ensuring timely collections, minimising overdue debt, and maintaining strong customer relationships.

The role requires a hands-on, persistent, and detail-oriented individual who takes ownership of collections, actively drives payment resolutions, identifies potential risks, and ensures that customers honour their payment commitments, while working effectively under pressure.

Key responsibilities

Debtors portfolio and collections

• Manage an allocated debtors portfolio and ensure collections are made within agreed payment terms.
• Proactively follow up on overdue accounts and secure payment commitments from customers.
• Monitor customer balances, payment terms, and credit limits.
• Review debtor age analyses and take appropriate action to reduce outstanding debt.
• Meet monthly collection targets and contribute towards reducing debtor days.

Receipts, reconciliations and records

• Allocate customer receipts accurately and timeously.
• Perform customer account reconciliations and investigate discrepancies.
• Maintain accurate customer records and collection notes.

Query resolution and escalation

• Resolve billing and account-related queries in collaboration with internal departments.
• Escalate overdue accounts, payment delays, and unresolved disputes.

Reporting and cash flow support

• Provide regular updates on expected payments to support cash flow forecasting.
• Report on collections performance, age analysis, and accounts at risk.

Key performance indicators

• Achievement of monthly collection targets.
• Reduction in debtor days and overdue debt.
• Collections made within agreed payment terms.
• Accurate and timeous allocation of customer receipts.
• Timely completion of customer account reconciliations.
• Timely resolution of billing and account queries.
• Accurate and regular updates on expected payments for cash flow forecasting.
• Timely escalation of overdue accounts and disputes.
• Maintenance of accurate customer records and collection notes.

Minimum requirements

• Grade 12 / Matric certificate (essential).
• A qualification in Credit Management, Accounting, Finance, or a related field.
• Minimum of 5 years' experience in credit control and debt collection.
• Proven track record of successfully managing a debtors portfolio.
• Experience working with accounting systems, preferably Sage.
• Strong Microsoft Excel skills.
• Experience in debtor reconciliations, collections reporting, and age analysis.

Core competencies

Technical & Functional

• Strong collection, negotiation, and follow-up skills.
• Proficiency in Sage (or similar accounting systems) and Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent problem-solving and query resolution skills.
• Ability to prioritise workloads and meet deadlines.

Behavioural & interpersonal

• Assertive, professional, and confident when dealing with customers.
• Excellent written and verbal communication skills.
• Customer-focused while maintaining a firm approach to collections.
• Ability to work independently and take ownership of assigned accounts.

Ability to perform under pressure in a deadline-driven environment