Credit Controller

PRR Recruitment Services; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

PRR Recruitment Services in Johannesburg seeks a Credit Controller to manage the debtor book and ensure timely collections, supporting healthy cash flow.

You will contact clients, reconcile accounts, monitor credit risk, and escalate legal actions when required. Strong communication and negotiation skills are essential to meet targets in a fast-paced environment.

Qualifications

• Must have 3–5 years’ experience in credit control or debt collection.
• Strong knowledge of accounting systems (Pastel, Sage, or similar).
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet collection targets.
• Strong attention to detail and record-keeping.

Responsibilities

• Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.
• Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.
• Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.
• Reporting – Prepare weekly/monthly debtor reports for management.
• Customer liaison – Build professional relationships while firmly enforcing payment terms.
• Legal escalation – Initiate handover to attorneys or debt collectors when necessary.

Skills

Debt collection

Account reconciliation

Credit risk monitoring

Reporting

Customer liaison

Legal escalation

Negotiation skills

Tools

Pastel

Sage

Job description

Role Purpose

To manage the company’s debtor book, ensure timely collection of outstanding monies, and maintain healthy cash flow through effective credit control practices.

Key Responsibilities

• Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.

• Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.

• Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.

• Reporting – Prepare weekly/monthly debtor reports for management.

• Customer liaison – Build professional relationships while firmly enforcing payment terms.

• Legal escalation – Initiate handover to attorneys or debt collectors when necessary.

Requirements

• Minimum 3–5 years’ experience in credit control or debt collection.

• Strong knowledge of accounting systems (Pastel, Sage, or similar).

• Excellent communication and negotiation skills.

• Ability to work under pressure and meet collection targets.

• Strong attention to detail and record‑keeping.

Competencies

• Assertive yet professional approach with clients.

• High level of numerical accuracy.

• Problem‑solving mindset for resolving payment disputes.

• Team player with resilience and persistence.

Performance Indicators

• Reduction in debtor days.

• Percentage of overdue accounts collected.

• Accuracy of reconciled accounts.