Cosmetics Sales Specialist - Upsell & Service

Clicks Group; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group is hiring a Sales Advisor at Clicks Hout Bay. The role is permanent, based in Cape Town, and focuses on delivering exceptional customer service while leveraging product knowledge to maximise sales through cross- and up-selling.

Responsibilities include maintaining stock, executing promotions, reducing shrinkage, and creating an appealing shopping environment to boost profitability and brand loyalty. Experience in cosmetics and retail is desirable.

Qualifications

• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Responsibilities

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service
• Listening and interpersonal skills.
• Problem solving ability.

Skills

Sales skills

Customer interaction

Stock management

Cross-selling

Job description

Clicks Group is hiring a Sales Advisor at Clicks Hout Bay. The role is permanent, based in Cape Town, and focuses on delivering exceptional customer service while leveraging product knowledge to maximise sales through cross- and up-selling.

Responsibilities include maintaining stock, executing promotions, reducing shrinkage, and creating an appealing shopping environment to boost profitability and brand loyalty. Experience in cosmetics and retail is desirable.