Cosmetics Sales Advisor — Upsell & Customer Care

Clicks Group Limited; Sandton; On-site; ZAR 100,000 - 156,000; Full time

Job summary

The Body Shop Sandton, part of Clicks Group, is seeking a Sales Advisor (27-40hr) to deliver exceptional customer service and drive sales through product knowledge and cross-selling.

Based in Sandton, you will create an inviting shopping environment, support promotions, and help manage stock while maintaining store procedures to minimise loss. This permanent role requires listening and interpersonal skills and a passion for cosmetics.

Qualifications

• Listening and interpersonal skills.
• Problem solving ability.

Responsibilities

• Drive sales of the store through cross and up selling.
• Create an appealing shopping environment for customers.
• Adhere to Store Operating Procedure to reduce loss and shrinkage.
• Execute promotional events and daily store requirements.
• Increase profitability and brand loyalty through excellent service.

Skills

Interpersonal skills

Problem solving

Customer interaction

Selling skills

Stock management

Job description

The Body Shop Sandton, part of Clicks Group, is seeking a Sales Advisor (27-40hr) to deliver exceptional customer service and drive sales through product knowledge and cross-selling.

Based in Sandton, you will create an inviting shopping environment, support promotions, and help manage stock while maintaining store procedures to minimise loss. This permanent role requires listening and interpersonal skills and a passion for cosmetics.