Cosmetics Sales Advisor - Upsell & Delight Customers

Clicks Group Limited; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Body Shop O.R Tambo Airport, part of the Clicks Group, is seeking a Sales Advisor for 27-40 hours per week in Kempton Park. You will deliver exceptional customer service, knowledge-based product guidance, and proactive cross- and up-selling to maximise store sales and contribute to a welcoming shopping environment.

You will support stock management, participate in promotions, and help maintain brand standards while building customer loyalty.

Qualifications

• Listening and interpersonal skills.
• Problem solving ability.
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Responsibilities

• Drive sales of the store through cross and up selling.
• Reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales by executing all promotional events and daily requirements in store.
• Increase profitability and brand loyalty with customers.
• Ensure continuity of excellent customer service.

Skills

Selling skills

Customer interaction

Retail principles

Stock management

Job description

The Body Shop O.R Tambo Airport, part of the Clicks Group, is seeking a Sales Advisor for 27-40 hours per week in Kempton Park. You will deliver exceptional customer service, knowledge-based product guidance, and proactive cross- and up-selling to maximise store sales and contribute to a welcoming shopping environment.

You will support stock management, participate in promotions, and help maintain brand standards while building customer loyalty.