Contract Manager Housekeeping (Drakensberg)

Elchemie; Pietermaritzburg; On-site; ZAR 180,000 - 207,000; Full time

Benefits offered by this job

Permanent role

Cape Town base location

Job summary

Elchemie seeks a Contract Manager Housekeeping for Drakensberg to oversee daily housekeeping operations at a site-based role. You will manage rosters, attendance, and performance while ensuring top service standards and client satisfaction.

Responsibilities include inspections, safety compliance, stock monitoring, reporting, and staff development in a fast-paced hotelgroup environment. This is an on-site Drakensberg position with a permanent opportunity.

Qualifications

• Minimum 23 years experience in a housekeeping, hospitality, cleaning, or supervisory management role
• Strong leadership, communication, and people management skills
• Experience managing housekeeping teams within hospitality, hotels, or facilities environments
• Ability to work in a fast-paced operational environment
• Good understanding of health, safety, and hygiene standards
• Strong organisational and problem-solving abilities
• Professional, well-presented, and client-service driven
• Excellent Microsoft Excel skills are essential
• Computer literacy and strong administrative skills

Responsibilities

• Oversee daily housekeeping operations and ensure high service standards are maintained across the site
• Manage housekeeping staff, rosters, attendance, leave, and overall team performance
• Conduct regular site inspections and ensure all areas meet cleanliness and presentation standards
• Build and maintain strong client relationships while ensuring service delivery aligns with client expectations
• Resolve housekeeping-related queries and complaints efficiently and professionally
• Ensure compliance with health and safety procedures, hygiene standards, and company policies
• Monitor stock levels, housekeeping supplies, and operational requirements
• Assist with staff training, onboarding, and ongoing performance management
• Ensure accurate reporting, timesheet management, and administrative duties are completed timeously
• Drive operational efficiency and maintain a professional working environment at all times

Skills

Leadership

Communication

People management

Excel

Problem solving

Customer service

Attention to detail

Time management

Tools

Microsoft Excel

Computer literacy

Job description

Contract Manager Housekeeping Drakensberg

• Oversee daily housekeeping operations and ensure high service standards are maintained across the site
• Manage housekeeping staff, rosters, attendance, leave, and overall team performance
• Conduct regular site inspections and ensure all areas meet cleanliness and presentation standards
• Build and maintain strong client relationships while ensuring service delivery aligns with client expectations
• Resolve housekeeping-related queries and complaints efficiently and professionally
• Ensure compliance with health and safety procedures, hygiene standards, and company policies
• Monitor stock levels, housekeeping supplies, and operational requirements
• Assist with staff training, onboarding, and ongoing performance management
• Ensure accurate reporting, timesheet management, and administrative duties are completed timeously
• Drive operational efficiency and maintain a professional working environment at all times

What you'll be doing

• Oversee daily housekeeping operations and ensure high service standards are maintained across the site
• Manage housekeeping staff, rosters, attendance, leave, and overall team performance
• Conduct regular site inspections and ensure all areas meet cleanliness and presentation standards
• Build and maintain strong client relationships while ensuring service delivery aligns with client expectations
• Resolve housekeeping-related queries and complaints efficiently and professionally
• Ensure compliance with health and safety procedures, hygiene standards, and company policies
• Monitor stock levels, housekeeping supplies, and operational requirements
• Assist with staff training, onboarding, and ongoing performance management
• Ensure accurate reporting, timesheet management, and administrative duties are completed timeously
• Drive operational efficiency and maintain a professional working environment at all times

What you'll need

• Minimum 23 years experience in a housekeeping, hospitality, cleaning, or supervisory management role
• Strong leadership, communication, and people management skills
• Experience managing housekeeping teams within hospitality, hotels, or facilities environments
• Ability to work in a fast-paced operational environment
• Good understanding of health, safety, and hygiene standards
• Strong organisational and problem-solving abilities
• Professional, well-presented, and client-service driven
• Excellent Microsoft Excel skills are essential
• Computer literacy and strong administrative skills
• A valid drivers license and own vehicle are not required for this role

What is in it for you?

• Permanent opportunity based in Cape Town.
• Salary package R15 000 CTC.
• Opportunity to join a respected and growing hospitality support services environment
• Gain valuable experience managing housekeeping operations within a hotel group
• Long-term career growth opportunities within the business
• Work within a professional and service-driven team culture

A Few Things to Know

• This is a hands-on operational role requiring strong leadership and attention to detail
• Youll be responsible for managing housekeeping operations, staff performance, and service delivery
• The role requires professionalism, reliability, and the ability to work under pressure
• Strict adherence to hygiene, health, safety, and company procedures is essential
• The Contract Manager Housekeeping will report directly to the Operations Manager
• This is an on-site role based in Drakensberg.