Assistant Contract Manager CPT

Elchemie; Wes-Kaap; On-site; ZAR 159,000 - 216,000; Full time

Benefits offered by this job

Provident fund contribution

Job summary

Elchemie is seeking a Supervisory Leader for housekeeping and cleaning services in a hotel/hospitality setting in Wes-Kaap. You will direct on-floor teams, coordinate shifts, and ensure hotel-grade hygiene and turnaround standards are met.

You will collaborate with the Executive Housekeeper, inspect rooms, manage stock, and address client queries while maintaining safety protocols and compliance with OHS standards.

Qualifications

• 2–4 years of supervisory or team-lead experience in Housekeeping/Cleaning Services.
• Strong interpersonal and communication abilities to lead floor staff.
• Knowledge of hotel housekeeping standards, equipment, and room inspections.
• Willingness to work flexible shifts including nights, weekends, and holidays.
• Reliable transport to/from work for shift handovers in East Rand.

Responsibilities

• Provide supervisory leadership to site cleaning teams and room attendants.
• Collaborate with Executive Housekeeper; conduct regular inspections for hygiene and standards.
• Support Contract Manager with client queries and SLA compliance.
• Monitor stock usage, issue consumables, and manage inventory records.
• Ensure health and safety compliance and proper handling of chemicals.

Skills

Supervisory leadership

Strong communication

Shift work readiness

Interpersonal skills

Hospitality industry knowledge

Education

Matric pass

Tertiary qualification (advantage)

Job description

What you\u2019ll be doing

• Supervisory Leadership & Team Support: Assist in directing, motivating, and supervising site cleaning teams and room attendants across rotating shifts; coordinate daily shift rosters, manage shift attendance, and conduct on-the-floor operational training.
• Housekeeper Collaboration & Quality Control: Work closely with the hotel Executive Housekeeper and site management; conduct regular floor and room inspections to ensure hotel-grade hygiene, quality, and turnaround standards are consistently met.
• Operational Execution & Client Relations: Support the Contract Manager with daily client queries, SLA compliance, and immediate service delivery adjustments.
• Stock & Resource Management: Assist in monitoring cleaning chemical usage, issuing site consumables, auditing equipment maintenance, and keeping accurate inventory registers.
• Health & Safety Compliance: Ensure strict adherence to Occupational Health and Safety (OHS) standards, color-coding sanitation protocols, chemical safety (MSDS), and workplace rules.

What you\u2019ll need

• Minimum 2-4 years of supervisory or team-lead experience strictly within Housekeeping and Cleaning Services (Hotel, Resort, Lodge, or Hospitality environment).
• Strong interpersonal and communication skills with a proven ability to lead floor staff, address operational challenges, and liaise professionally with hotel stakeholders.
• Industry Knowledge: Good working knowledge of hotel housekeeping standards, cleaning equipment, chemical handling, and room inspection protocols.
• Shift Availability: Fully available and willing to work flexible shift rosters, including night shifts, weekends, and public holidays as required by hotel operations.
• Transport: Must have reliable, dependable transport to and from work for scheduled shift handovers in the East Rand.
• Qualifications: Matric pass; Tertiary qualification in Hospitality, Operations, or Facilities Management is advantageous.

What is in it for you?

• Competitive Remuneration: R16 800 CTC (includes 5.25% provident fund contribution).
• Dynamic Environment: A high-performance culture focused on leadership development, teamwork, and service excellence.

A Few Things to Know

• Environment: Fast-paced, active on-the-floor supervision, and service-focused.
• Schedule: Shift work required (day, night, weekend, and holiday rotations depending on site requirements).
• Transport: Reliable transport to ensure punctual arrival for shift handovers is essential.