Housekeeping Operations Manager

Placements24; Sandton; On-site; ZAR 280,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus opportunities

Professional development

Paid time off

Dynamic work environment

Job summary

Placements24 is seeking a dynamic Housekeeping Operations Manager to lead the housekeeping department across our Sandton facilities, delivering immaculate cleanliness, efficient operations, and high guest satisfaction.

You will supervise staff, manage inventory and costs, implement hygiene and safety protocols, and drive a culture of excellence in a fast-paced hospitality setting.

Qualifications

• Proven experience as Housekeeping Manager or supervisor in hospitality or facilities management.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage budgets, control costs, and oversee inventory.

Responsibilities

• Oversee housekeeping department, staffing, scheduling, and performance management.
• Develop and implement efficient procedures and quality standards for immaculate presentation.
• Manage linens, cleaning supplies, guest amenities, stock levels and cost control.
• Inspect guest rooms, public areas, and back-of-house spaces for hygiene and safety compliance.
• Train and motivate housekeeping staff, fostering a culture of excellence and teamwork.
• Respond to guest requests and resolve housekeeping-related issues promptly.

Skills

Leadership

Communication

Interpersonal skills

Budget management

Inventory management

Housekeeping operations knowledge

Tools

Housekeeping software

Job description

About the Role

Our client is seeking a dynamic and experienced Housekeeping Operations Manager to lead the housekeeping department for their extensive facilities in Sandton . This role is pivotal in ensuring immaculate cleanliness, efficient operations, and high guest satisfaction standards. You will be responsible for managing staff, inventory, quality control, and adherence to stringent hygiene and safety protocols. The ideal candidate possesses exceptional leadership skills, a keen eye for detail, and a passion for delivering superior service in a fast-paced environment. Join a leading organization committed to excellence and providing a consistently pristine environment for its clients and visitors.

Key Responsibilities

• Oversee all aspects of the housekeeping department, including staffing, training, scheduling, and performance management.
• Develop and implement efficient housekeeping procedures and quality standards to ensure immaculate presentation of all areas.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring optimal stock levels and cost control.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with hygiene and safety regulations.
• Train and motivate housekeeping staff, fostering a culture of excellence, teamwork, and continuous improvement.
• Respond effectively to guest requests and resolve any housekeeping-related issues promptly and professionally.

Requirements

• Proven experience as a Housekeeping Manager or in a similar supervisory role within the hospitality or facilities management industry.
• Strong understanding of housekeeping operations, cleaning techniques, and sanitation standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage budgets, control costs, and manage inventory effectively.
• Proficiency in using housekeeping management software and standard office applications.
• A commitment to maintaining the highest standards of cleanliness and guest satisfaction.

Benefits

• Competitive salary and comprehensive benefits package.
• Performance-based incentives and annual bonus opportunities.
• Opportunities for professional development and career advancement.
• Generous paid time off and holiday benefits.
• A supportive and dynamic work environment within a reputable organization.