Conference and Banqueting Manager

Placements24; LegKraal Gate; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Pension plan

Career growth

Paid time off

Staff meals/discounts

Job summary

Placements24 in Mahikeng is seeking a highly organized Conference and Banqueting Manager to lead the events division. This role oversees conferences, meetings, and banquets from inquiry through to on-site execution and post-event follow-up, ensuring exceptional service and client satisfaction.

The ideal candidate will have at least 5 years of experience in hotel or hospitality event management, strong leadership, budgeting, and negotiation skills, and proficiency with event management software

Qualifications

• Minimum 5 years in conference and banqueting management, preferably in hospitality.
• Strong planning, sales, and execution of large-scale events.
• Excellent negotiation, communication, and client-focused skills.
• Proficient with event management software and standard office applications.

Responsibilities

• Oversee all conference and banqueting operations including sales, planning, execution, and client liaison.
• Develop and manage event budgets, ensuring profitability and accurate costing/pricing.
• Lead and motivate the conference and banqueting team, set performance standards and train staff.
• Liaise with clients to understand requirements, create proposals, and manage logistics.
• Coordinate with catering, AV, and housekeeping to ensure seamless delivery and guest satisfaction.
• Conduct post-event evaluations and implement improvements for future events.

Skills

Leadership

Event management

Budgeting

Client liaison

Negotiation

Team management

Tools

Event management software

MS Office

Job description

About the Role

Our client is seeking a highly organized and experienced Conference and Banqueting Manager to lead their events division in Mahikeng . This role is critical in ensuring the seamless execution of all conferences, meetings, and banquets hosted at the venue, delivering exceptional service to a diverse clientele. You will be responsible for managing the entire event process, from initial client inquiry and proposal development through to on-site execution and post-event follow-up. The ideal candidate possesses strong leadership skills, meticulous attention to detail, and a proven ability to manage complex events while maintaining high standards of quality and client satisfaction.

Key Responsibilities

• Oversee all aspects of conference and banqueting operations, including sales, planning, execution, and client liaison.
• Develop and manage event budgets, ensuring profitability and adherence to financial targets, including accurate costing and pricing strategies.
• Lead and motivate the conference and banqueting team, providing training, setting performance standards, and fostering a positive work environment.
• Liaise directly with clients to understand their event requirements, create customized proposals, and ensure all logistical details are managed effectively.
• Coordinate with other hotel departments, such as catering, audiovisual, and housekeeping, to ensure seamless event delivery and guest satisfaction.
• Conduct post-event evaluations, gathering client feedback to identify areas for improvement and implement necessary changes for future events.

Requirements

• Minimum of 5 years of experience in conference and banqueting management, preferably within the hotel or hospitality industry.
• Demonstrated success in event planning, sales, and execution of large-scale events.
• Excellent negotiation, communication, and interpersonal skills, with a strong client-focus.
• Proficiency in event management software and standard office applications.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.

Benefits

• Competitive annual salary with potential for performance-based bonuses tied to event revenue and client satisfaction.
• Comprehensive health insurance and retirement savings plan.
• Opportunities for professional growth and development within a reputable hospitality group.
• Generous paid time off and holiday allowances.
• Access to staff meals and discounts on hotel services.