Compliance & Case Management Specialist

Kelly; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Kelly is seeking an Agent to join its team to perform compliance-focused duties in the Cape Town region. The role involves site visits, inspections, and audits, plus managing investigations and preparing assessments for claims.

You will issue compliance orders, facilitate mediations, and provide education on labour conditions and collective agreements, while maintaining accurate records and collaborating with stakeholders.

Qualifications

• Matric / Grade 12 required.
• Relevant Degree or Postgraduate Diploma in Business Management / Human Resources is a must.
• Proficiency in English and Afrikaans required.
• Minimum of 3 years’ HR/ER experience (disciplinaries, CCMA, etc.).
• Ability to work independently and under pressure.

Responsibilities

• Conduct site visits, inspections, and compliance audits.
• Manage case investigations / prepare assessments for claims.
• Issue compliance orders when required.
• Facilitate mediations and conciliations related to industry agreement compliance.
• Provide education and training on labour conditions and collective agreements.
• Document, capture, and maintain accurate records on relevant systems.
• Collaborate with internal and external stakeholders to ensure compliance and effective case management.

Skills

English

Afrikaans

Communication

Problem-solving

Analytical

Education

Degree or Postgraduate Diploma in Business Management / Human Resources

Tools

MS Office

Job description

Kelly is seeking an Agent to join its team to perform compliance-focused duties in the Cape Town region. The role involves site visits, inspections, and audits, plus managing investigations and preparing assessments for claims.

You will issue compliance orders, facilitate mediations, and provide education on labour conditions and collective agreements, while maintaining accurate records and collaborating with stakeholders.