Community Support Officer - Pietermaritzburg

Placements24; KwaZulu-Natal; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive training

Professional development

Career advancement opportunities

Job summary

Placements24 in Pietermaritzburg, KwaZulu-Natal, is seeking a dedicated Community Support Officer to help individuals and families access essential services and improve quality of life. The role emphasizes empathetic, proactive communication and strong collaboration within a multidisciplinary team.

You will conduct assessments, develop support plans, connect clients with housing, healthcare and employment resources, maintain confidential records, and advocate for clients across systems.

Qualifications

• Proven experience in community services or social care.
• Strong understanding of social welfare issues and local resources.
• Excellent interpersonal and communication skills.

Responsibilities

• Conduct initial assessments and develop individualized support plans for clients.
• Provide emotional support, guidance, and practical assistance to clients.
• Facilitate access to community resources, such as housing, healthcare, and employment services.
• Maintain accurate and confidential client records in compliance with organizational policies.
• Collaborate with other social workers, community agencies, and stakeholders.
• Organize and facilitate community outreach programs and workshops.
• Advocate for clients' needs and rights within various systems.
• Monitor client progress and adjust support plans as necessary.

Skills

Empathy

Communication

Active Listening

Report Writing

Education

Relevant qualification in Social Work, Community Development, or related field

Job description

About the Role

Our client is seeking a dedicated and compassionate Community Support Officer to join their growing team in Pietermaritzburg, KwaZulu-Natal. This role is crucial in providing essential support services to individuals and families within the community, helping them to overcome challenges and improve their quality of life. The ideal candidate will be empathetic, proactive, and possess excellent communication skills. You will be working within a supportive environment that values dedication and social impact. This is an opportunity to make a tangible difference in the lives of vulnerable populations in the Pietermaritzburg area.

Key Responsibilities

• Conduct initial assessments and develop individualized support plans for clients.
• Provide emotional support, guidance, and practical assistance to clients.
• Facilitate access to community resources, such as housing, healthcare, and employment services.
• Maintain accurate and confidential client records in compliance with organizational policies.
• Collaborate with other social workers, community agencies, and stakeholders.
• Organize and facilitate community outreach programs and workshops.
• Advocate for clients' needs and rights within various systems.
• Monitor client progress and adjust support plans as necessary.

Requirements

• A relevant qualification in Social Work, Community Development, or a related field.
• Proven experience working in community services or social care.
• Strong understanding of social welfare issues and available resources in KwaZulu-Natal.
• Excellent interpersonal, communication, and active listening skills.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in report writing and record-keeping.
• Valid driver's license and willingness to travel within the Pietermaritzburg region.
• Demonstrated empathy and a commitment to social justice.

Benefits

Our client offers a competitive salary package, comprehensive training and professional development opportunities, and a supportive work environment. You will have the chance to grow your career in the social care sector and contribute meaningfully to the Pietermaritzburg community. This role also includes opportunities for advancement within the organization for exceptional performers.