Community Support Worker (Mental Health Focus)

Placements24; KwaZulu-Natal; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Provident fund

Medical aid options

Professional development opportunities

Regular supervision

Job summary

Placements24 in Pietermaritzburg is seeking a dedicated Community Support Worker to provide direct support to individuals and families within the community, promoting independence and well-being.

You will collaborate with a multidisciplinary team, receive supervision, and help clients access housing, healthcare, education and employment services while maintaining ethical standards and confidentiality.

Qualifications

• Qualifications in Social Work, Psychology, Community Development or related field are highly desirable.
• Proven experience in community-based support roles with vulnerable individuals or families.
• Strong understanding of social issues and mental health challenges.
• Excellent communication, active listening and interpersonal skills.
• Valid driver's license and access to a reliable vehicle for community visits.

Responsibilities

• Conduct initial assessments and develop personalized support plans.
• Provide emotional and practical support in clients' homes and in the community.
• Facilitate access to healthcare, education and employment opportunities.
• Monitor progress and update support plans as needed.
• Liaise with families, social workers, healthcare providers and other stakeholders.
• Organize group activities and community outreach programs.
• Maintain confidential client records per policies.
• Respond to crisis situations with immediate support.
• Promote client independence and self-advocacy.

Skills

Communication

Active listening

Interpersonal skills

Multidisciplinary teamwork

Driver's license

Education

Qualified in Social Work / Psychology / Community Development or related field

Job description

About the Role

Our client is seeking a dedicated and compassionate Community Support Worker to join their expanding team in Pietermaritzburg, KwaZulu-Natal. This vital role involves providing direct support and assistance to individuals and families within the community, focusing on those facing social and personal challenges. You will be instrumental in empowering clients to achieve greater independence and improve their overall well-being. This is an opportunity to make a tangible difference in the lives of vulnerable populations, working collaboratively with other professionals to deliver comprehensive care. The role requires a proactive approach, excellent interpersonal skills, and a genuine commitment to social justice and community development. You will operate within a supportive team environment, receiving ongoing training and supervision to ensure you can perform your duties effectively and ethically. The successful candidate will embody the values of empathy, respect, and resilience, acting as a trusted advocate for clients.

Key Responsibilities

• Conducting initial assessments of client needs and developing personalized support plans.
• Providing emotional support, practical assistance, and guidance to clients in their homes and community settings.
• Facilitating access to essential services such as healthcare, education, and employment opportunities.
• Monitoring client progress and regularly reviewing and updating support plans as needed.
• Liaising with families, social workers, healthcare providers, and other stakeholders to ensure integrated care.
• Organizing and leading group activities and community outreach programs.
• Maintaining accurate and confidential client records in line with organizational policies.
• Responding to crisis situations and providing immediate support.
• Promoting client independence and self-advocacy.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field is highly desirable.
• Proven experience working in a community-based support role, preferably with vulnerable individuals or families.
• Strong understanding of social issues, mental health challenges, and relevant support systems.
• Excellent communication, active listening, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in maintaining client records and documentation.
• Valid driver's license and access to a reliable vehicle for community visits in and around Pietermaritzburg.
• A non-judgmental attitude and a commitment to promoting diversity and inclusion.
• Willingness to undergo background checks.

Benefits

• Our client offers a competitive remuneration package, including a provident fund and comprehensive medical aid options.
• You will benefit from ongoing professional development opportunities, regular supervision, and a supportive work environment.
• This role provides a unique opportunity for personal and professional growth while making a significant positive impact on the Pietermaritzburg community.
• Paid leave and opportunities for advancement within the organization are also provided.