Community Support Manager

Placements24; Midrand; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Professional development

Team training

Growth opportunities

Impactful community work

Job summary

Placements24 in Midrand, Gauteng, is seeking a Community Support Manager to oversee operations and lead a team of care professionals, ensuring high-quality service delivery and strong community ties.

The role focuses on developing strategic initiatives to improve lives of vulnerable individuals and families, with emphasis on compliance, reporting, and stakeholder engagement in a dynamic social care environment.

Qualifications

• A relevant qualification in Social Work, Psychology, or related field.
• Minimum 5 years in leadership/management in the community care sector.
• Experience managing teams and delivering social support services.
• Strong knowledge of legislation, policies, and best practices in community care.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to develop strategic plans and manage budgets effectively.
• Proficiency with CRM software and standard office apps.
• Valid driver's license and willingness to travel within Midrand.

Responsibilities

• Lead and support a team of community support workers.
• Oversee day-to-day operations of community support programs.
• Develop and implement care plans with clients, families and stakeholders.
• Monitor service quality and client outcomes; implement improvements.
• Build relationships with community organizations, government agencies and partners.
• Ensure compliance with legislation, policies and ethical standards.
• Prepare regular reports on team performance and program effectiveness.
• Promote empathy, respect and continuous learning within the team.

Job description

About the Role

Our client, a leading provider of community-based support services, is seeking a dedicated and experienced Community Support Manager to oversee operations in Midrand, Gauteng . This pivotal role involves leading a team of compassionate care professionals, ensuring the highest standards of service delivery, and fostering positive relationships within the local community. The successful candidate will play a crucial role in developing and implementing strategic initiatives to enhance the lives of vulnerable individuals and families. This is an opportunity to make a significant impact in a supportive and dynamic environment, contributing to meaningful social change.

Key Responsibilities

• Manage and lead a team of community support workers, providing guidance, supervision, and professional development.
• Oversee the day-to-day operations of community support programs, ensuring efficient resource allocation and service delivery.
• Develop and implement care plans tailored to the individual needs of clients, in collaboration with stakeholders and families.
• Monitor service quality and client outcomes, implementing improvements and addressing any concerns promptly.
• Build and maintain strong relationships with local community organizations, government agencies, and other relevant partners.
• Ensure compliance with all relevant legislation, policies, and ethical standards.
• Prepare regular reports on team performance, program effectiveness, and client progress for senior management.
• Promote a culture of empathy, respect, and continuous learning within the support team.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• A minimum of 5 years of experience in a leadership or management role within the community and social care sector.
• Proven experience in managing teams and delivering social support services.
• Strong understanding of relevant legislation, policies, and best practices in community care.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to develop and implement strategic plans and manage budgets effectively.
• Proficiency in using CRM software and standard office applications.
• A valid driver's license and willingness to travel within the Midrand, Gauteng area.
• Passion for social justice and a commitment to improving the lives of disadvantaged individuals.

Benefits

Our client offers a competitive remuneration package and a supportive work environment. Employees benefit from opportunities for professional growth and development, regular team training, and a chance to contribute to impactful community initiatives. This role provides a unique opportunity to lead and innovate within the social care sector, fostering personal and professional fulfillment while making a tangible difference in the Midrand, Gauteng community.