Community Operations Manager

Placements24; South Africa; Remote; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Health insurance

Paid time off

Professional development

Flexible remote hours

Travel allowance

EAP

Job summary

Placements24 is seeking a Community Operations Manager to oversee remote delivery of programs across diverse regions. You will streamline operations, coordinate outreach events, recruit and manage volunteers, and ensure strong liaison with community stakeholders.

The role emphasizes exceptional organizational, interpersonal, and communication skills, with a deep commitment to social impact and community empowerment in a fully remote setting.

Qualifications

• Bachelor’s degree required (Social Work, Community Development, Public Administration, or related field).
• Experience in operations/coordination with a community focus is essential.
• Strong organizational, planning and time management skills.

Responsibilities

• Develop and implement operational plans for community engagement programs.
• Manage the logistics and coordination of community outreach events and activities.
• Oversee the recruitment, onboarding, and management of volunteers.
• Ensure effective communication channels between the organization and community stakeholders.
• Streamline operational processes for program delivery and service provision.
• Manage budgets for community operations and track expenditures.
• Collect and analyze data on program reach and impact within communities.
• Identify opportunities for program improvement and community collaboration.
• Maintain accurate records of community interactions and program activities.
• Liaise with local partners and government agencies as needed.

Skills

Organizational skills

Communication skills

Volunteer management

Remote work

Project coordination

Education

Bachelor's degree in Social Work, Community Development, Public Administration, or related field

Tools

Microsoft Office

Project management tools

Job description

About the Role

Our client, a rapidly growing social enterprise focused on community development and engagement, is seeking a passionate and organized Community Operations Manager. This role is fully remote and is pivotal in ensuring the effective and efficient delivery of our client's programs and services to communities across various regions. You will be responsible for streamlining operational processes, managing community outreach initiatives, coordinating volunteer efforts, and ensuring seamless communication between the organization and the communities it serves. The ideal candidate possesses exceptional organizational skills, strong interpersonal abilities, and a deep commitment to social impact. This is an exciting opportunity to contribute to meaningful work and make a real difference in people's lives, all within a flexible remote work environment. You will work closely with program managers, field staff, and community leaders to foster positive relationships and achieve shared goals. Your role will be crucial in translating strategic community initiatives into tangible, on-the-ground impact.

Key Responsibilities

• Develop and implement operational plans for community engagement programs.
• Manage the logistics and coordination of community outreach events and activities.
• Oversee the recruitment, onboarding, and management of volunteers.
• Ensure effective communication channels between the organization and community stakeholders.
• Streamline operational processes for program delivery and service provision.
• Manage budgets for community operations and track expenditures.
• Collect and analyze data on program reach and impact within communities.
• Identify opportunities for program improvement and community collaboration.
• Maintain accurate records of community interactions and program activities.
• Liaise with local partners and government agencies as needed.

Requirements

• Bachelor's degree in Social Work, Community Development, Public Administration, or a related field.
• Minimum of 4 years of experience in operations management, program coordination, or community engagement.
• Proven experience in managing projects or programs with a community focus.
• Strong understanding of community development principles and best practices.
• Excellent organizational, planning, and time management skills.
• Exceptional interpersonal and communication skills, with the ability to build rapport easily.
• Experience in volunteer management is a plus.
• Proficiency in Microsoft Office Suite and project management tools.
• Ability to work independently and collaboratively in a remote setting.
• A genuine passion for social impact and community empowerment.

Benefits

• Competitive annual salary of R .
• Potential for performance-based incentives related to community impact.
• Comprehensive health insurance plan.
• Generous paid time off and holidays.
• Opportunities for professional development and training in community work.
• Flexible remote working hours.
• A chance to work with a passionate and dedicated team.
• Employee Assistance Program (EAP).
• Travel allowance for occasional community visits.