Remote Operations Manager

Placements24; LegKraal Gate; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Fully remote position

Permanent contract

Professional development opportunities

Remote work tools suite

Meaningful social impact

Job summary

Placements24, a South Africa-based nonprofit focused on digital literacy, seeks a Remote Operations Manager to oversee day-to-day operations of remote programs. This fully remote, permanent role requires strong project management, operational efficiency, and excellent coordination of dispersed teams to support digital inclusion initiatives across the country.

The ideal candidate brings at least five years in operations or project management, hands-on budgeting, and proficiency with major PM

Qualifications

• Bachelor's degree required in Business Administration, Operations Management, or related field.
• Minimum 5 years in operations/project management with remote team focus.
• Proven ability to manage complex remote projects and processes.
• Strong organizational, time-management, and leadership skills.
• Experience with budgeting and financial oversight.
• Proficiency with PM tools (Asana, Trello, Monday.com) and collaboration apps.

Responsibilities

• Oversee and manage all aspects of daily remote operations to ensure efficiency and effectiveness.
• Develop, implement, and refine operational processes and workflows for remote teams.
• Manage project timelines, deliverables, and milestones, ensuring timely completion.
• Coordinate communication and collaboration among remote staff, volunteers, and external partners.
• Monitor operational budgets, manage resource allocation, and identify cost-saving opportunities.
• Implement and maintain operational policies and procedures to ensure compliance and best practices.
• Utilize project management software and other tools to track progress and facilitate collaboration.
• Identify operational risks and challenges, developing and implementing mitigation strategies.
• Support the onboarding and training of new remote team members.
• Generate regular operational reports for senior management, highlighting KPIs and areas for improvement.

Skills

Leadership

Project management

Organizational skills

Communication

Self-motivation

Education

Bachelor's degree in Business Administration/Operations Management or related field

Tools

Asana

Trello

Slack

Zoom

Microsoft Teams

Job description

About the Role

Our client, a rapidly growing non-profit organization focused on digital literacy and access for marginalized communities, is seeking a highly organized and proactive Remote Operations Manager . This position is entirely remote and responsible for overseeing the day-to-day operational activities that ensure the smooth functioning of our client's digital inclusion initiatives. You will be instrumental in managing project timelines, coordinating remote teams, optimizing workflows, and ensuring efficient resource allocation to support programs aimed at individuals across South Africa. The ideal candidate thrives in a virtual environment, possesses exceptional project management skills, and has a strong understanding of operational efficiency within the non-profit sector. This role is key to scaling our client's impact and requires a self-starter capable of managing complex operations remotely.

Key Responsibilities

• Oversee and manage all aspects of daily remote operations to ensure efficiency and effectiveness.
• Develop, implement, and refine operational processes and workflows for remote teams.
• Manage project timelines, deliverables, and milestones, ensuring timely completion.
• Coordinate communication and collaboration among remote staff, volunteers, and external partners.
• Monitor operational budgets, manage resource allocation, and identify cost-saving opportunities.
• Implement and maintain operational policies and procedures to ensure compliance and best practices.
• Utilize project management software and other tools to track progress and facilitate collaboration.
• Identify operational risks and challenges, developing and implementing mitigation strategies.
• Support the onboarding and training of new remote team members.
• Generate regular operational reports for senior management, highlighting key performance indicators and areas for improvement.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, project management, or a similar role, with a significant focus on remote team management.
• Proven ability to manage complex projects and operational processes in a remote setting.
• Exceptional organizational and time management skills, with a keen eye for detail.
• Strong leadership and team coordination abilities.
• Proficiency in project management software (e.g., Asana, Trello, Monday.com) and collaboration tools (e.g., Slack, Zoom, Microsoft Teams).
• Experience in budget management and financial oversight.
• Excellent problem-solving and decision-making skills.
• A proactive approach and the ability to work independently with minimal supervision.
• Familiarity with the non-profit sector and its unique operational demands is a plus.

Benefits

• This is a fully remote, permanent position offering a competitive salary and the flexibility to work from anywhere.
• Our client provides opportunities for professional development, access to a suite of modern remote work tools, and the chance to be part of an innovative organization dedicated to making a significant social impact.
• You'll work with a passionate and dispersed team, contributing to a mission that bridges the digital divide.
• Enjoy the autonomy and work-life balance that a remote role offers, while playing a crucial part in the operational success of a forward-thinking charity.