Community Care Coordinator - Richards Bay

Placements24; Richards Bay; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

On-site role

Community impact

Professional guidance

Job summary

Placements24 seeks a compassionate and organized Community Care Coordinator to join our team in Richards Bay, KwaZulu-Natal. You will be the primary contact for clients, guiding them to essential social services, resources, and support networks within the Richards Bay community.

This on-site role requires hands-on community engagement, excellent interpersonal skills, and the ability to build trust with diverse clients. A background in social work or related fields is preferred.

Qualifications

• Qualification in Social Work or related field preferred.
• Proven experience in community-based or social support roles.
• Strong knowledge of KwaZulu-Natal resources and Richards Bay area.

Responsibilities

• Conduct needs assessments for individuals and families requiring social support.
• Develop personalized care plans in collaboration with clients.
• Connect clients with community resources, including health services, education programs, and welfare support.
• Provide ongoing support and follow-up to ensure clients access services.
• Maintain confidential client records and case notes.
• Build relationships with local service providers and community organizations in Richards Bay.
• Organize and facilitate community outreach events and workshops.
• Advocate for clients within service systems and support networks.
• Contribute to program development and service evaluation.

Skills

Interpersonal skills

Active listening

Communication

Organizational skills

Rapport building

Computer literacy

Teamwork

Travel readiness

Education

Social Work / Community Development / Psychology qualification

Tools

Word processing

Database management

Job description

About the Role

Our client is actively seeking a compassionate and organized Community Care Coordinator to join their team in **Richards Bay, KwaZulu-Natal**. This role is essential for facilitating access to essential social services and support networks for individuals and families within the **Richards Bay** community. You will be the primary point of contact for clients, providing guidance, support, and resource navigation to enhance their well-being. This position requires a hands-on approach, working directly within the community to build trust and deliver impactful assistance. If you are passionate about making a tangible difference in **KwaZulu-Natal**, this on-site role is an excellent opportunity.

Key Responsibilities

• Conduct needs assessments for individuals and families requiring social support.
• Develop personalized care plans in collaboration with clients, outlining achievable goals.
• Connect clients with appropriate community resources, including health services, educational programs, and social welfare support.
• Provide ongoing support and follow-up to ensure clients are accessing and benefiting from services.
• Maintain accurate and confidential client records and case notes.
• Build and maintain strong relationships with local service providers and community organizations in **Richards Bay**.
• Organize and facilitate community outreach events and workshops.
• Advocate for clients' needs within service systems and support networks.
• Contribute to program development and service evaluation to improve client outcomes.
• Respond to client inquiries and provide information regarding available services.

Requirements

• A qualification in Social Work, Community Development, Psychology, or a related field is preferred.
• Proven experience working in a community-based or social support role, ideally within **KwaZulu-Natal**.
• Strong understanding of local resources and social challenges within **Richards Bay**.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build rapport and trust with diverse client populations.
• Proficiency in basic computer skills, including word processing and database management.
• Demonstrated organizational skills and the ability to manage multiple cases simultaneously.
• A valid driver's license and willingness to travel within the **Richards Bay** area for client visits and community engagement.
• Compassionate, patient, and dedicated approach to client support.
• Ability to work effectively both independently and as part of a team.

Benefits

• Annual salary of R , commensurate with experience.
• The opportunity to work directly within the **Richards Bay** community and see the impact of your work.
• Gain valuable experience in social service delivery and community engagement.
• Supportive team environment and professional guidance.
• Contribute to a vital service that improves lives in **KwaZulu-Natal**.
• Regular opportunities for on-the-job training and skill development.