Family Support Officer - Richards Bay

Placements24; Richards Bay; Presencial; ZAR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary commensurate with经验

Comprehensive medical aid

Retirement fund

Professional development and training

Generous annual leave

Wellness initiatives

Descripción de la vacante

Placements24 in Richards Bay, KwaZulu-Natal is seeking a compassionate Family Support Officer to strengthen family bonds, promote child welfare, and connect families with essential community resources. You will assess needs, develop support plans, and support families both in the community and in office settings.

The role requires proactive interpersonal skills, ethical practice, and the ability to navigate local services in Richards Bay.

Formación

• Diploma or Degree in Social Work, Psychology, Child and Youth Care, or a related field.
• 2–3 years of experience working with families in a support or case management capacity.
• Strong understanding of child development and family dynamics.
• Excellent communication, active listening, and empathic skills.
• Proficiency in case management software and Microsoft Office Suite.

Responsabilidades

• Conduct assessments of family needs and risks, identifying areas for support and intervention.
• Develop and implement tailored family support plans in collaboration with clients.
• Provide practical assistance and emotional support to families facing challenges.
• Facilitate access to housing, healthcare, education, and employment services.
• Organize and lead family workshops and parenting skills development sessions.
• Monitor family progress and evaluate the effectiveness of support interventions.
• Maintain accurate and confidential case records and documentation.
• Liaise with government agencies, schools, and healthcare providers to coordinate services.
• Respond to child protection concerns and follow reporting procedures.
• Promote positive parenting practices and healthy family relationships.

Conocimientos

Interpersonal communication

Empathy

Case management

People skills

Documentation

Educación

Diploma or Degree in Social Work or related field

Herramientas

Case management software

Microsoft Office

Descripción del empleo

About the Role

Our client is seeking a compassionate and dedicated Family Support Officer to join their team in the coastal city of Richards Bay, KwaZulu-Natal . This role is integral to providing comprehensive support services to families in need, focusing on strengthening family bonds, promoting child welfare, and facilitating access to essential community resources. You will work closely with families to identify their needs, develop personalized support plans, and connect them with relevant services. The position requires a proactive approach, excellent interpersonal skills, and a genuine commitment to improving family outcomes within the Richards Bay area. This is an opportunity to make a meaningful impact on the lives of families and contribute to a stronger, more supportive community fabric. The role involves both community-based work and office-based administration, offering a dynamic work experience.

Key Responsibilities

• Conduct assessments of family needs and risks, identifying areas for support and intervention.
• Develop and implement tailored family support plans in collaboration with clients.
• Provide practical assistance and emotional support to families facing various challenges.
• Facilitate access to community resources such as housing, healthcare, education, and employment services.
• Organize and lead family workshops and parenting skills development sessions.
• Monitor family progress and evaluate the effectiveness of support interventions.
• Maintain accurate and confidential case records and documentation.
• Liaise with relevant government agencies, schools, and healthcare providers to coordinate services.
• Respond to child protection concerns and follow established reporting procedures.
• Promote positive parenting practices and healthy family relationships.

Requirements

• A Diploma or Degree in Social Work, Psychology, Child and Youth Care, or a related field.
• At least 2-3 years of experience working directly with families in a support or case management capacity.
• Strong understanding of child development, family dynamics, and common social issues.
• Excellent communication, active listening, and empathic skills.
• Proficiency in case management software and Microsoft Office Suite.
• Ability to work independently and collaboratively within a team.
• Knowledge of local services and resources available in Richards Bay and surrounding areas.
• A valid driver's license and access to reliable transport are essential for community visits.
• Commitment to ethical practice and confidentiality.
• Resilience and ability to manage challenging situations effectively.

Benefits

Our client offers a competitive salary commensurate with experience, along with comprehensive medical aid and a beneficial retirement fund. We are committed to fostering a positive work environment and offer opportunities for professional development and ongoing training. Employees benefit from a generous annual leave allowance and access to wellness initiatives.

• competitive salary commensurate with experience
• comprehensive medical aid
• beneficial retirement fund
• opportunities for professional development and ongoing training
• generous annual leave allowance
• access to wellness initiatives