About the Role
Our client is actively seeking a compassionate and organized Community Care Coordinator to join their team in Richards Bay, KwaZulu-Natal. This role is essential for facilitating access to essential social services and support networks for individuals and families within the Richards Bay community. You will be the primary point of contact for clients, providing guidance, support, and resource navigation to enhance their well-being. This position requires a hands-on approach, working directly within the community to build trust and deliver impactful assistance. If you are passionate about making a tangible difference in KwaZulu-Natal, this on-site role is an excellent opportunity.
Key Responsibilities
- Conduct needs assessments for individuals and families requiring social support.
- Develop personalized care plans in collaboration with clients, outlining achievable goals.
- Connect clients with appropriate community resources, including health services, educational programs, and social welfare support.
- Provide ongoing support and follow-up to ensure clients are accessing and benefiting from services.
- Maintain accurate and confidential client records and case notes.
- Build and maintain strong relationships with local service providers and community organizations in Richards Bay.
- Organize and facilitate community outreach events and workshops.
- Advocate for clients' needs within service systems and support networks.
- Contribute to program development and service evaluation to improve client outcomes.
- Respond to client inquiries and provide information regarding available services.
Requirements
- A qualification in Social Work, Community Development, Psychology, or a related field is preferred.
- Proven experience working in a community-based or social support role, ideally within KwaZulu-Natal.
- Strong understanding of local resources and social challenges within Richards Bay.
- Excellent interpersonal, communication, and active listening skills.
- Ability to build rapport and trust with diverse client populations.
- Proficiency in basic computer skills, including word processing and database management.
- Demonstrated organizational skills and the ability to manage multiple cases simultaneously.
- A valid driver's license and willingness to travel within the Richards Bay area for client visits and community engagement.
- Compassionate, patient, and dedicated approach to client support.
- Ability to work effectively both independently and as part of a team.
Benefits
- Annual salary of R , commensurate with experience.
- The opportunity to work directly within the Richards Bay community and see the impact of your work.
- Gain valuable experience in social service delivery and community engagement.
- Supportive team environment and professional guidance.
- Contribute to a vital service that improves lives in KwaZulu-Natal.
- Regular opportunities for on-the-job training and skill development.