Commercial Cleaning Operations Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work options

Career development

Engage with diverse clients

Job summary

Placements24 is seeking a Commercial Cleaning Operations Coordinator in Mahikeng to oversee day-to-day cleaning services across multiple client sites. You will coordinate cleaning teams, manage schedules, liaise with clients, and report on operational performance.

The ideal candidate has experience in operations coordination within facilities management, strong organizational and communication skills, and the ability to work independently or as part of a team in a fast-paced environment.

Qualifications

• Experience in operations coordination, scheduling, or logistics.
• Background in cleaning, janitorial, or facilities management preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate daily cleaning schedules for teams across client locations.
• Manage and deploy cleaning staff to ensure adequate coverage.
• Serve as the point of contact for clients and resolve inquiries.
• Monitor progress of cleaning jobs and ensure timely completion.
• Maintain records of staff attendance, assignments, and feedback.
• Ensure teams have necessary supplies and equipment.
• Assist in training and onboarding new cleaning staff.
• Conduct site visits to assess cleaning quality and satisfaction.
• Support the operations manager with daily tasks and reporting.

Skills

Scheduling

Communication

Coordination

Problem solving

Tools

MS Office

Scheduling software

Job description

About the Role

Our client, a growing provider of commercial cleaning services in the Mahikeng area, is seeking a motivated and organized Commercial Cleaning Operations Coordinator. This role is critical in ensuring the smooth day-to-day execution of cleaning services across multiple client sites. You will be responsible for coordinating cleaning teams, managing schedules, liaising with clients, and ensuring that all operational aspects of the cleaning services run efficiently and effectively. The ideal candidate will have a background in operations coordination, preferably within the cleaning or facilities management sector, with strong logistical and communication skills. This position offers an excellent opportunity to contribute to the operational success of a client-focused business in Mahikeng .

Key Responsibilities

• Coordinate daily cleaning schedules for cleaning teams across various client locations.
• Manage and deploy cleaning staff effectively, ensuring adequate coverage.
• Act as a point of contact for clients, addressing inquiries and resolving issues promptly.
• Monitor the progress of cleaning jobs and ensure timely completion.
• Maintain accurate records of staff attendance, work assignments, and client feedback.
• Ensure that cleaning teams have the necessary supplies and equipment.
• Assist in training and onboarding new cleaning staff.
• Conduct site visits to assess cleaning quality and client satisfaction.
• Support the operations manager with daily tasks and reporting.

Requirements

• Previous experience in operations coordination, scheduling, or logistics.
• Experience in the cleaning, janitorial, or facilities management industry is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using scheduling software and basic office applications.
• Ability to work independently and as part of a team.
• Problem-solving skills and the ability to handle client requests effectively.
• Must be based in or able to commute to Mahikeng .
• A proactive and service-oriented attitude.

Benefits

• Competitive salary and opportunities for performance-based incentives.
• Work in a growing company with opportunities for career development.
• Engage with a variety of commercial clients and business environments.
• Dynamic and collaborative work culture.
• Contribution to delivering high-quality cleaning services.
• Potential for hybrid work arrangements to suit operational needs.