Commercial Cleaning Operations Manager

Placements24; LegKraal Gate; On-site; ZAR 850,000 - 1,200,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Performance bonuses

Job summary

Placements24 is seeking an experienced Commercial Cleaning Operations Manager to oversee Mahikeng and surrounding areas in the North West. You will manage multiple client contracts, lead supervisors and cleaning staff, and ensure high-quality service delivery across all sites.

The role requires 5+ years in operations management within cleaning or facilities, strong client management skills, and a solid grasp of health, safety and environmental standards.

Qualifications

• Minimum of 5 years of experience in operations management, preferably in cleaning or facilities management.
• Proven ability to lead teams and manage multiple client contracts.
• Strong understanding of cleaning techniques, chemicals, equipment and industry best practices.
• Excellent leadership, communication and client management skills.
• Budget management and operational planning experience.
• Proficiency with scheduling, reporting and HR software.

Responsibilities

• Oversee day-to-day cleaning operations across multiple client sites in the North West region.
• Lead, train and motivate supervisors and staff to high performance standards.
• Develop and implement strategies to enhance service quality and efficiency.
• Ensure compliance with health, safety and environmental regulations.
• Conduct site inspections and quality audits to maintain client satisfaction.
• Manage budgets, control costs and optimize resources.

Skills

Operations management

Team leadership

Budget management

Client relations

Health & safety compliance

Travel readiness

Education

Business Management qualification

Tools

Scheduling software

HR management software

Job description

About the Role

Our client, a prominent national provider of commercial cleaning services, is seeking a highly motivated and experienced Commercial Cleaning Operations Manager to oversee operations in the Mahikeng, North West region. This key role involves managing multiple cleaning contracts, leading a team of supervisors and cleaning staff, and ensuring the consistent delivery of high-quality cleaning services. The ideal candidate will have a strong background in operational management, client relations, and staff development within the cleaning industry. You will be responsible for driving efficiency, implementing best practices, and ensuring client satisfaction across all managed sites. This is a challenging but rewarding opportunity to lead a significant division within a growing company in Mahikeng .

Key Responsibilities

• Manage day-to-day cleaning operations across various commercial client sites in the North West province.
• Lead, train, and motivate a team of cleaning supervisors and staff to achieve high performance standards.
• Develop and implement operational strategies to enhance service quality and efficiency.
• Ensure compliance with all health, safety, and environmental regulations.
• Conduct regular site inspections and quality audits to maintain client satisfaction.
• Manage operational budgets, control costs, and optimize resource allocation.
• Build and maintain strong relationships with clients, addressing their needs and concerns effectively.
• Oversee the procurement, inventory, and maintenance of cleaning supplies and equipment.
• Implement company policies and procedures, ensuring consistent application across all teams.
• Recruit, onboard, and manage performance of cleaning staff and supervisors.

Requirements

• Minimum of 5 years of experience in operations management, specifically within the commercial cleaning or facilities management industry.
• Proven experience in managing teams and multiple client contracts.
• Strong understanding of cleaning techniques, chemicals, equipment, and industry best practices.
• Excellent leadership, communication, and client management skills.
• Demonstrated ability in budget management and operational planning.
• Proficiency in relevant software for scheduling, reporting, and HR management.
• Commitment to upholding high standards of health, safety, and environmental compliance.
• Ability to travel regularly within the Mahikeng region and surrounding areas.
• A relevant qualification in Business Management or Facilities Management is advantageous.
• A valid driver's license and reliable vehicle are required.

Benefits

• This position offers a competitive annual salary of R , along with performance bonuses, a company vehicle, fuel allowance, and comprehensive medical aid.
• Our client is committed to the professional growth of its employees, offering extensive training and career advancement opportunities.
• You will be joining a reputable organization with a strong presence in the North West province, contributing to the success of diverse commercial enterprises in Mahikeng and beyond.
• This is an excellent opportunity to lead and shape the future of cleaning operations in the region.