Coffee Shop Manager

The Recruitment Pig; Pretoria; On-site; ZAR 167,000 - 1,339,000; Full time

Job summary

The Recruitment Pig in Menlyn, Pretoria, is seeking a Front of House Manager to lead a busy coffee shop floor, guiding the team to deliver fast, friendly service. You’ll enjoy strong management backing and growth potential within a modern, upmarket cafe setting.

Ideal candidates have Matric and at least 2 years of supervisory experience in high-volume hospitality, with hands-on POS experience and cash-handling skills. Join a dynamic team and drive guest satisfaction daily.

Qualifications

• Matric required; 2+ years supervising floors in high-volume hospitality.
• Experience with busy cafe rhythms and specialty coffee culture.
• Hands-on POS and card machine operation with cash handling and till balancing.
• Strong customer-facing communication and team leadership under peak times.

Responsibilities

• Oversee daily front-of-house operations to ensure friendly, efficient guest service.
• Run daily team briefings to share targets and focus areas.
• Greet guests and seat tables quickly during peak hours.
• Monitor orders and coordinate with kitchen to prevent delays.
• Resolve customer questions and complaints on the floor with confidence and care.
• Manage floor stock including packaging, condiments, and retail beans.
• Complete end-of-day shift sign-offs, till balances, and cash-ups.

Skills

Team supervision

Guest service

Cash handling

POS systems

Leadership

Communication

Education

Matric (Grade 12)

Tools

Hospitality POS systems

Job description

Step Up to Exciting Front of House Manager Role in Upmarket Coffee Shop

Job Title: Coffee Shop Manager

Location: Menlyn, Pretoria

Salary: From R15K to R120K based on qualifications, skills & experience.

The Company

Our client is a thriving, high-end artisan coffee and casual dining brand with national presence. They are celebrated for high-quality roasted coffee, artisan bagels, and welcoming, modern bistro spaces. As they expand their footprint, they offer a stable workplace with exciting prospects for promotion.

The Opportunity

This position allows you to step up and run a vibrant front-of-house floor. You will guide your team daily to deliver outstanding guest experiences and fast service. You will enjoy solid management backing while building valuable operational and leadership management skills.

Job Description

• Oversee daily front-of-house operations to ensure friendly, efficient guest service.
• Run daily team briefings to share menu targets and daily focus areas.
• Greet arriving guests and seat tables quickly during peak business hours.
• Monitor order tickets and coordinate with the kitchen to prevent delays.
• Resolve customer questions and complaints on the floor with confidence and care.
• Manage floor stock levels including packaging, condiments, and retail coffee beans.
• Complete end-of-day shift sign-offs, till balances, and safe cash-ups.

What You Need to Apply

• Grade 12 Senior Certificate (Matric).
• Minimum 2 years of experience supervising floors in high-volume hospitality venues.
• Working familiarity with busy cafe rhythms and specialty coffee culture.
• Hands-on experience operating modern hospitality POS systems and card machines.
• Reliable cash-handling skills with experience balancing daily end-of-shift floats.
• Strong customer-facing communication skills and natural poise during busy peak times.
• A helpful, positive attitude, eagerness to learn, and a reliable team mindset.