Barista

Workshop17; Cape Town; On-site; ZAR 95,000 - 112,000; Full time

Benefits offered by this job

Medical Aid

Provident Fund

Job summary

Workshop17 Century City in Cape Town seeks a friendly Barista to run the café, prepare drinks, maintain stock and keep the area clean while delivering warm, attentive service to members and guests.

You will handle the POS, work as part of a team, and contribute to events and community activities at the location. Minimum two years’ barista experience and basic computer literacy are required.

Qualifications

• Excellent communication skills, verbal and written.
• Minimum 2 years as a barista and POS management experience.
• Experience managing stock and maintaining cafe standards.
• Basic computer literacy and a proactive team player.
• Dedicated, reliable and service-driven.

Responsibilities

• Prepare and serve coffee and tea drinks meeting quality standards.
• Maintain equipment and keep the cafe station clean.
• Respond to orders, concerns and customer queries politely.
• Handle POS and daily cash-up efficiently.
• Assist with events, deliveries to meeting rooms, and furniture moves as needed.
• Stock control and weekly location stock counts.
• Collaborate with team to accommodate client requests and changes.
• Provide friendly, proactive client interaction throughout shifts.

Skills

Communication skills

Team player

Customer service

Well-presented

Tools

POS system

Job description

Role: Barista

Location: Workshop17: Century City

Benefits: Medical Aid and Provident Fund

Remuneration: R8,500.00 - R10,000.00

Job Brief

At Workshop17, the café is more than just a place to grab a coffee; it is a space where members feel a true sense of belonging, connection, and energy to start their day. As a Barista, you play a key role in creating this experience.

You will ensure that the café/coffee station runs smoothly, remains well-stocked, and maintains the highest standards of cleanliness and efficiency. More importantly, you will be the face of Workshop17, welcoming every member and guest with warmth, friendliness, and exceptional service, because we know that a great coffee and a genuine smile can turn any day around.

If you are passionate about hospitality, take pride in your craft, and love making people’s day better, one cup at a time, join our team and help us bring the Workshop17 experience to life!

General scope of work

Barista Tasks

• Prepare and serve coffee and tea drinks that meet quality standards.
• Properly handle and maintain all equipment.
• Respond to orders, concerns and complaints politely and efficiently.
• Serve customers quickly and efficiently.
• Demonstrate a thorough understanding of all the menu offerings.
• Observe relevant health and safety standards.
• Observe cafe trends and explore weekly specials.
• Cleanliness of the cafe and coffee station.
• Daily cash-up and management of the POS.

Eventing & Community Assistance

• Assist with taking orders and delivery of goods to meeting room clients.
• Assist with escalating member and client requests to the relevant team members.
• Assist with furniture moves and office setups around the location when needed.
• Work collaboratively with the team to manage last-minute adjustments and client requests.

Stock control

• Maintaining cafe stock.
• Assist with weekly location stock counts.

Client interaction

• Polite, helpful and friendly.
• Always be available for the client.
• Communicate throughout the day with the client & team for any changes.

Team player/support

Provide general support to the location team and assist all departments when necessary.

Experience & Qualifications

• Excellent communication skills - verbal and written.
• Minimum 2 years of experience as a barista and managing a POS system.
• Experience managing stock.
• Basic computer literacy.
• A great team player.
• Well-presented and passionate.
• Dedicated, reliable and service-driven.
• Ability to engage with customers and build relationships.