Front Of House Manager - Restaurant

HotelJobs; Midrand; On-site; ZAR 145,000 - 179,000; Full time

Job summary

HotelJobs is assisting a renowned coffee shop and restaurant in Midrand to recruit a Front of House Manager. You will oversee daily operations, POS handling, and stock control while upholding high service standards.

The role requires strong leadership, a hospitable attitude, and excellence in English communication. You will coordinate with Marketing and ensure customer satisfaction, staff development, and adherence to safety rules.

Qualifications

• Minimum Matric Senior Certificate.
• Relevant tertiary qualification advantageous.
• Experience in Food and Beverage management.
• Excellent English communication, written and spoken.
• Resident in Midrand area and valid driver’s license.

Responsibilities

• Direct Front of House operations in line with company policies and procedures.
• Handle POS, daily cash-ups and involvement in stock control/purchasing.
• Ensure adherence to HSE rules and regulations.
• Staff training and development.
• Promotions and restaurant profitability in conjunction with the Marketing Department.
• Guest interaction, relationship building, complaint resolution.
• Maintenance of service levels and standards.

Skills

Management experience

Communication skills

Staff training

Customer service

Education

Matric Senior Certificate

Tertiary qualification in Hospitality (advantageous)

Job description

Front of House Managers needed for our client, a large niche coffee shop and restaurant in Midrand. This position is responsible for efficient restaurant operations, maintaining high production, productivity, quality and customer service standards. This position is open to all suitably qualified applicants. Note that the positions involve shift work, but that this group is very focusses on employee work-life balance.

Main responsibilities

• Directing Front of House operations in line with company policies and procedures
• POS; daily cash-ups and involvement in stock control/purchasing
• Ensuring adherence to HSE rules and regulations
• Staff training and development
• Promotions and restaurant profitability in conjunction with the Marketing Department
• Guest interaction, relationship building, complaint resolution
• Maintenance of service levels and standards

Minimum requirements

• Minimum Matric Senior Certificate
• Relevant tertiary qualification advantageous
• Management experience in Food and Beverage Division
• Solid understanding of food and beverage in hospitality
• Stability in CV
• Excellent communication skills written and spoken in English
• Contactable; verifiable references
• Must be resident in Midrand area
• Valid driver’s license

Salaries are market-related with the bracket of R13 000 – 16 000 CTC per month, dependent on experience.