Coffee Growth Architect - Outbound Sales

Be Different; Cape Town; Sur place; ZAR 180 000 - 300 000; Plein temps

Résumé du poste

Be Different in Cape Town is seeking an outbound sales representative to drive new business in the coffee sector. You will build a robust pipeline, secure trial placements, and convert them into signed customer agreements while meeting daily and monthly targets.

You will identify customer needs, present tailored coffee solutions, and maintain CRM records, collaborating with internal teams for onboarding and service delivery.

Qualifications

• 3+ years outbound sales/telesales experience.
• Proficient with Microsoft Office and CRM/Sales Management Systems.
• Valid driver’s license.
• Knowledge of coffee products, machines or FMCG/hospitality is a plus.
• Strong closing and negotiation skills.
• Excellent verbal and written communication.
• Ability to identify customer needs and present value-adding solutions.
• Strong prospecting and networking abilities.
• Excellent planning and time management; resilient under pressure.

Responsabilités

• Drive new business development through outbound sales activities, securing new coffee customers and growing market presence.
• Achieve daily, weekly and monthly sales targets as determined by management.
• Generate a consistent pipeline with at least 40 approved trial coffee machine placements per month.
• Maintain a 30% conversion rate from trial placements to signed customer agreements.
• Develop and maintain strong customer relationships to maximise retention and referrals.
• Identify customer requirements and recommend tailored coffee solutions meeting operational and commercial needs.
• Ensure new customers meet credit, risk, and quality standards for long-term growth.
• Maintain accurate customer, prospect and sales activity information in company systems.
• Deliver a professional customer experience through product knowledge and sales presentations.
• Collaborate with internal teams for onboarding, installations and service delivery.
• Participate in campaigns and strategic projects to support revenue growth and market expansion.
• Continuously improve sales effectiveness through coaching and industry knowledge.

Connaissances

Outbound sales experience

Telesales

CRM proficiency

Driver's license

Coffee industry knowledge

Closing & negotiation

Verbal and written communication

Needs-based selling

Prospecting & networking

Planning & time management

Outils

CRM software

Description du poste

Be Different in Cape Town is seeking an outbound sales representative to drive new business in the coffee sector. You will build a robust pipeline, secure trial placements, and convert them into signed customer agreements while meeting daily and monthly targets.

You will identify customer needs, present tailored coffee solutions, and maintain CRM records, collaborating with internal teams for onboarding and service delivery.