Coastal Account Manager: Growth & Client Partnerships (Hybrid)

Placements24; Mossel Bay; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based bonus

Training programs and workshops

Collaborative environment

Job summary

Placements24 is seeking an Account Manager in Mossel Bay to grow and nurture key client relationships, drive revenue, and ensure exceptional service delivery. You will act as the main client contact, develop strategic plans, and collaborate with internal teams to meet client objectives.

The role requires 3+ years in account management or related fields, strong communication and negotiation skills, and a proven track record of meeting targets.

Qualifications

• Minimum of 3 years in account management, sales, or a client-facing role.
• Proven track record of managing client portfolios and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of business processes and CRM principles.
• Ability to analyze client needs and propose tailored solutions.
• Proficiency in CRM software and Microsoft Office Suite.
• A proactive and self-motivated individual with strong organizational and time-management abilities.
• Bachelor's degree in Business/Marketing or related field preferred.
• Reside in or be willing to relocate to Mossel Bay area.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of key clients in and around Mossel Bay.
• Identify upsell and cross-sell opportunities by understanding client objectives and challenges.
• Serve as the primary point of contact, ensuring prompt resolution of inquiries and issues.
• Conduct regular business reviews to assess satisfaction and reinforce value.
• Collaborate with sales, support, and product teams to ensure seamless service delivery.
• Develop and execute strategic account plans to drive revenue growth and retention targets.
• Prepare accurate sales forecasts, proposals, and client presentations.
• Stay informed about industry trends and competitor activity in the Western Cape.
• Represent the company professionally at client meetings, events, and trade shows.

Skills

Account management

Sales

Negotiation

Presentation

Customer focus

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

HubSpot

Job description

Placements24 is seeking an Account Manager in Mossel Bay to grow and nurture key client relationships, drive revenue, and ensure exceptional service delivery. You will act as the main client contact, develop strategic plans, and collaborate with internal teams to meet client objectives.

The role requires 3+ years in account management or related fields, strong communication and negotiation skills, and a proven track record of meeting targets.