Co Ordinator Circus Triangle Mall (Umtata Central)

Pedros Chicken; Oos-Kaap; On-site; ZAR 100,000 - 120,000; Full time

Job summary

A leading fast-food chain is opening a new store in Mthatha and is seeking passionate individuals to join the launch team. As a Shift Manager, you will manage store operations, ensure service quality, and maintain a strong team culture. Successful candidates will possess strong communication skills, attention to detail, and previous supervisory experience. This role offers the opportunity to grow in a fast-paced and exciting environment.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and elevate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Strong communication and customer service skills

Accuracy and attention to detail

Ability to work in a fast-paced environment

Time management and multitasking

Teamwork and cooperation

Basic cash-handling and POS skills

Problem-solving and adaptability

Good personal hygiene and professionalism

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Mthatha. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast‑paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive‑thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and elevate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast‑paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash‑handling and POS skills
• Problem‑solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.