Cashier Circus Triangle Mall (Umtata Central)

Pedros Chicken; Oos-Kaap; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A new restaurant chain is opening a store in Mthatha and seeks passionate individuals for a Customer Service role. You will manage transactions, handle payments, and promote products. Your responsibilities will include processing orders and resolving customer queries. Ideal candidates will have retail experience and strong numeracy skills. This exciting opportunity is perfect for those looking to grow in a fast-paced environment and contribute to the establishment of a strong store culture.

Qualifications

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Skills

Numerical accuracy

Customer service orientation

Communication skills

Integrity and honesty

Attention to detail

Stress tolerance

Sales orientation

Problem-solving ability

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Mthatha. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.