Junior Manager Circus Triangle Mall (Umtata Central)

Pedros; Mthatha; On-site; ZAR 210,000 - 320,000; Full time

Job summary

Pedros invites applications for a Store Manager role at our new Mthatha location. You will lead daily restaurant/take-away operations, drive service quality, and manage inventory for a fast-paced environment.

As a key member of the launch team, you will motivate staff, optimise profitability, and ensure health and safety compliance while delivering outstanding customer experiences in line with PEDROS standards.

Qualifications

• Experience leading restaurant or fast-food teams.
• Strong customer service and communication skills.
• Ability to manage stock, ordering and inventory.
• Understanding of health and safety regulations.

Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take‑away forward
• Ensuring compliance with health and safety regulations

Skills

People management

Customer service

Communication

Problem solving

Team leadership

Tools

Micros POS

GAAP knowledge

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Mthatha. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Duties and Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take‑away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast‑Food Service experience. Minimum 1‑year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem‑solving skills