Junior Manager Circus Triangle Mall (Umtata Central)

Pedros Chicken; Oos-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A local restaurant chain in Mthatha is seeking enthusiastic individuals to join their team for the new store opening. This role will involve overseeing restaurant operations, managing staff, maintaining quality standards, and ensuring excellent customer service. The ideal candidate will have restaurant experience and strong management skills. If you are ready to contribute to a dynamic team and grow with the brand, apply now!

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills required.
• Excellent organizational skills.
• Customer service and strong verbal communication.
• Problem-solving abilities.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards and procedures are maintained.
• Managing stock control, purchasing, and orders.
• Handling customer complaints and maintaining service levels.
• Maximizing profitability and motivating staff.
• Driving the restaurant/take-away forward within a team.
• Ensuring compliance with health and safety regulations.
• Ensure health and safety compliance.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Verbal communication skills

Tools

GAAP/Micros

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Mthatha. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills