Co-Ordinator, Belgravia, Cape Town (W)

Pedros Chicken; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Pedros Chicken Belgravia in Cape Town is seeking a store supervisor to manage order flow between kitchen and customers, ensuring speed, accuracy, and quality. You will greet customers, take orders, present items, and verify receipts in a fast-paced environment.

The role emphasizes leadership, independent work capability, and basic cash-handling with POS skills to support ongoing growth and operational excellence.

Qualifications

• Experience in supervisory roles preferred.
• Strong leadership and organisational skills.
• Ability to work independently.
• Basic cash handling and POS skills.
• Excellent communication and customer service.

Responsibilities

• Greet customers and take orders accurately (in person, drive-thru, or online).
• Present food and drinks neatly and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area and stations.
• Follow food safety and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor concerns politely and escalate when needed.
• Restock cups, lids, sauces and napkins.

Skills

Customer service

Leadership

Independent work

Cash handling

Time management

Teamwork

Tools

POS system

Job description

We are currently recruiting for our high-performing and busy store in BELGRAVIA, Cape Town. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

Purpose

To manage the flow of orders between the kitchen and the customer to ensure speed, accuracy, and quality.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and elevate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.