Waitron Belgravia, Cape Town (W)

Pedros Chicken; Cape Town; Sur place; ZAR 100 000 - 167 000; Plein temps

Résumé du poste

Pedros Chicken in Cape Town is opening a brand-new store and seeks energetic team members to deliver high-quality dine-in service and ensure a positive customer experience.

You will greet guests, present menus, take orders, serve meals, handle payments, and coordinate with kitchen and cashier teams while maintaining cleanliness and a friendly, professional demeanor.

Qualifications

• Experience in hospitality or food service is a plus.
• Excellent verbal communication skills are essential.
• Ability to work flexible shifts is required.

Responsabilités

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Connaissances

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Description du poste

Exciting New Restaurant

Join our family as we open our brand-new store in Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift