Client Services & Operations Administrator

Apex Group; Bellville; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

Apex Group in Bellville is seeking a Client Services Administrator to provide daily and monthly administrative support for servicing clients. You will maintain records, liaise with clients and partners, and ensure high standards of accuracy and confidentiality.

The role requires strong communication, attention to detail and the ability to work in a team to support CIS operations and investor queries.

Qualifications

• Daily and monthly administrative support for servicing clients.
• Maintain high level of professionalism, confidentiality.
• Build positive and productive client relationships.
• Liaise with clients’ partners, admin and finance teams.

Responsibilities

• Handle client calls and inquiries.
• Process CIS transactions including new business, redemptions, switches, transfers.
• Process and verify information in the system and portals.
• Maintain and update client portfolio data in the database.
• Respond to investor and broker queries in a timely manner.

Skills

Communication skills

Attention to detail

Analytical thinking

Team player

Tools

TCube

Graphite

Citrix

Excel

Job description

Apex Group in Bellville is seeking a Client Services Administrator to provide daily and monthly administrative support for servicing clients. You will maintain records, liaise with clients and partners, and ensure high standards of accuracy and confidentiality.

The role requires strong communication, attention to detail and the ability to work in a team to support CIS operations and investor queries.