Client Relations Officer

Placements24; Mossel Bay; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Placements24 in Mossel Bay, Western Cape, seeks a professional Client Relations Officer to manage and nurture relationships with valued clients. This role focuses on ensuring client retention and satisfaction through ongoing support and timely resolution of concerns.

You will be the primary point of contact for key clients, building trust, identifying opportunities for enhanced engagement, and contributing to overall business growth in a collaborative, client‑facing environment.

Responsibilities

• Manage and nurture relationships with key clients to ensure retention.
• Address client concerns and provide proactive support.
• Identify opportunities for enhanced client engagement.
• Serve as primary liaison for clients, ensuring positive experiences.

Job description

About the Role

Our client is seeking a professional and proactive Client Relations Officer to manage and nurture relationships with their valued clients in Mossel Bay, Western Cape . This role is fundamental to ensuring client retention and satisfaction by providing ongoing support, addressing concerns, and identifying opportunities for enhanced engagement. The ideal candidate will demonstrate exceptional interpersonal and communication skills, a keen understanding of client needs, and a strong ability to build rapport. We pride ourselves on creating a collaborative and supportive workplace. This is an excellent opportunity to contribute to the success of a growing organization in the beautiful coastal town of Mossel Bay . You will be the primary point of contact for key clients, ensuring their needs are met and their experience with our client is consistently positive. We are looking for individuals who are dedicated to excellence in client management and thrive in a client-facing role. Your efforts will be directly linked to client loyalty and overall business growth.