Client Onboarding & HR Systems Implementation Pro

Exclusively Remote; South Africa; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Exclusively Remote is seeking an Implementation Specialist to be the client's main contact during their transition. You will combine project management, client relationship skills, and payroll, timekeeping, and HR solutions to ensure a smooth onboarding.

The ideal candidate owns the end-to-end implementation, understands client needs, recommends solutions, and collaborates with internal teams to deliver every service.

Qualifications

• 2-5 years of experience in payroll implementation, client onboarding, or project management.
• Excellent verbal and written communication with owners and executives.
• Strong organizational skills to manage multiple projects.
• Attention to detail, accuracy, and follow-through.
• Proactive, resourceful, ownership mindset.
• Ability to learn complex systems and explain them simply.
• Ability to handle sensitive and confidential information.

Responsibilities

• Enhance client experience and ensure smooth onboarding.
• Serve as main client contact, address challenges, drive completion.
• Conduct discovery calls to identify needs and propose solutions.
• Manage multiple implementations across departments.
• Configure payroll, timekeeping, and HR systems; ensure accurate setup.
• Train clients on their systems and ensure confidence.
• Communicate clearly with owners, executives, and teams.
• Support payroll go-live and handoff to ongoing support.

Skills

Payroll implementation

Client onboarding

Project management

Communication

Attention to detail

Ownership mindset

Independent work

Tools

Payroll systems

Timekeeping software

HR software

Job description

Exclusively Remote is seeking an Implementation Specialist to be the client's main contact during their transition. You will combine project management, client relationship skills, and payroll, timekeeping, and HR solutions to ensure a smooth onboarding.

The ideal candidate owns the end-to-end implementation, understands client needs, recommends solutions, and collaborates with internal teams to deliver every service.