Clerk: Debrief

Premier FMCG (Pty) Ltd; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Premier FMCG (Pty) Ltd in Cape Town is seeking a detail-oriented operator to ensure the timely debriefing of vehicles returning from deliveries. You will manage stock returns, process claims and PODs, and ensure documentation is complete and accurate.

Join a fast-paced logistics team committed to food safety and operational excellence, with responsibilities spanning stock handling, NCRs for non-conformances, and daily variance reporting to support efficient warehouse operations.

Qualifications

• Grade 12 with Mathematics and Science required.
• Computer literacy including Microsoft Office.

Responsibilities

• Receive returned stock from deliveries daily.
• Process claims, PODs and DRNs for credit customers.
• Return stock from deliveries and manage categorization.
• Verify returned weights against customer claims.
• Ensure all delivery documentation (PODs, etc.) is complete.
• Use correct return codes and raise NCRs for non-conformances.
• Transfer stock to rework or warehouse with proper handover.
• Maintain returns records and daily variance reporting.
• Support food safety and housekeeping policies.
• Participate in Invocom meetings and daily targets.

Skills

Teamwork

Communication

Pressure handling

Self-motivation

Attention to detail

Numerical ability

Education

Grade 12 with Mathematics and Science

Tools

Microsoft Office

Job description

About Premier FMCG

Premier FMCG is at the heart of South Africa's FMCG industry, delivering trusted, iconic brands across our Bakery, Milling, Confectionery, Home & Personal Care and Culinary divisions. We are driven by innovation, collaboration, and a high-performance growth culture. We empower our people to strive for excellence ensuring that our products and people make a difference in the everyday lives of our consumers.

Job Purpose

To ensure the timeous debriefing of vehicles upon return from delivery

Key Responsibilities

The core functions define the key areas of responsibility for this role, reflecting the accountabilities and expected outputs outlined in the competency-based profile. These are the primary activities through which the role delivers value to the business.

• Daily receiving of returned stock from the trade from vehicles returning from deliveries (local and speed fleet).
• Receiving of claims, POD's; DRN's for credit customers from drivers
• Returning from deliveries.
• Ensure that all stock received are in different categories as per debrief procedure.
• Comparing the actual returned weight to the weight claimed by the customer.
• Ensure that all documentation pertaining to deliveries are complete with POD's etc.
• Ensure correct return codes have been used for the relevant returns.
• Raise NCRs for all non-conformances.
• Transferring of all received stock to the rework area, following proper handover procedures.
• Transfer stock to the Warehouse, when relevant documentation has been completed.
• Keeping record and completing all necessary documentation to facilitate the returns process.
• Daily reporting on big quantity variances w.r.t weights and shortages etc.
• Recording of pallet returns.
• Maintain and ensure housekeeping, Food Safety are up to standard with Premier's Health & Safety policies and procedures.
• Facilitate and participate actively in Invocom meetings.
• Execute instruction as per authorised person (Supervisor / Manager)
• Assist with the control and supervision of decanting team and ensure that daily targets are achieved.
• Responsible for the control over return of pallets from route and ensure that all pallet documents are completed as per the SOP and handed over to the Pallet Controller.

Experience And Qualifications

To perform effectively in this role, the following minimum qualifications and work experience are required:

• Grade 12 with Mathematics and Science
• 1 to 2 years of experience in a laboratory environment will be an advantage
• Computer literate (Microsoft Office package)

Skills and Competencies

To succeed in this role, the following capabilities—both technical and behavioural—are essential. These are drawn from the skills and competencies outlined in the role's competency-based profile:

• Ability to function in a team
• Good communication skills
• Ability to work under pressure
• Be self-motivated
• Attention to detail
• Numerical ability

Skills

To succeed in this role, the following capabilities—both technical and behavioural—are essential. These are drawn from the skills and competencies outlined in the role's competency-based profile:

• Ability to function in a team
• Good communication skills
• Ability to work under pressure
• Be self-motivated
• Attention to detail
• Numerical ability

Working Conditions

This role requires the incumbent to operate in the following environments and manage specific physical or operational demands:

• Required to work overtime and unusual working hours (after hours, weekends and public holidays when required to do so)
• 5-day position and may be required to work overtime and unusual working hours (after hours) from time to time.

Diversity & Inclusion

Premier FMCG is an equal opportunity employer. We encourage applications from all qualified individuals, including people living with disabilities. By applying, you consent to the processing of your personal information in line with the Protection of Personal Information Act (POPI Act) for recruitment purposes.

Closing Date

11 September 2026