Residential Cleaning Team Leader

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Lead and develop a cleaning team

Regular clients and consistent work

Job summary

Placements24 is seeking a motivated Residential Cleaning Team Leader to supervise a team of cleaning professionals on-site in Paarl, Western Cape. You will lead, assigns tasks, monitor performance and ensure services meet the highest standards expected by clients.

The ideal candidate is a natural leader with strong organizational skills, keen eye for detail, and commitment to safety and quality. Join a growing company that values reliability, teamwork and exceptional client satisfaction.

Qualifications

• Experience in residential cleaning with 1–2 years in a supervisory role.
• Strong leadership and people management abilities.
• Thorough knowledge of cleaning techniques, products, and equipment.
• Solid health and safety understanding in domestic settings.
• Excellent attention to detail and commitment to high-quality service.
• Good communication and interpersonal skills.
• Reliable, punctual, and strong work ethic.
• On-site availability in Paarl, Western Cape.

Responsibilities

• Lead, train, and motivate a team of residential cleaners.
• Assign daily tasks and manage scheduling.
• Conduct regular quality inspections.
• Maintain highest standards of quality and client satisfaction.
• Enforce safety regulations and procedures.
• Manage inventory of cleaning supplies and equipment.
• Communicate with clients to address concerns.
• Provide feedback and performance reviews.
• Uphold company policies and procedures.
• Troubleshoot issues during cleaning operations.

Skills

Leadership

Team management

Communication

Attention to detail

Time management

Punctuality

Reliability

Job description

About the Role

Our client is looking for a motivated and experienced Residential Cleaning Team Leader to supervise and guide a team of cleaning professionals in Paarl, Western Cape . This on-site position is essential for ensuring that all residential cleaning services are delivered to an exceptionally high standard, meeting client expectations and maintaining the company's reputation for quality. You will be responsible for leading your team, assigning tasks, conducting quality checks, managing schedules, and ensuring all team members adhere to safety protocols and company procedures. The ideal candidate is a natural leader with a keen eye for detail, strong organizational skills, and a commitment to excellence in home sanitation. Your dedication to providing a pristine living environment will be key to client satisfaction in the Paarl region.

Key Responsibilities

• Lead, train, and motivate a team of residential cleaners.
• Assign daily tasks and ensure efficient workflow and scheduling.
• Conduct regular quality inspections of completed cleaning jobs.
• Ensure all cleaning is performed to the highest standards of quality and client satisfaction.
• Maintain a safe working environment by enforcing safety regulations and procedures.
• Manage the inventory of cleaning supplies and equipment for the team.
• Communicate effectively with clients to address concerns and ensure satisfaction.
• Provide feedback and performance reviews for team members.
• Uphold company policies and procedures at all times.
• Troubleshoot any issues that arise during cleaning operations.

Requirements

• Previous experience in residential cleaning, with at least 1-2 years in a supervisory or team leader role.
• Demonstrated ability to lead and manage a team effectively.
• Thorough knowledge of residential cleaning techniques, products, and equipment.
• Strong understanding of health and safety standards in a domestic environment.
• Excellent attention to detail and commitment to high-quality service.
• Good communication and interpersonal skills.
• Ability to manage time and prioritize tasks efficiently.
• Must be reliable, punctual, and possess a strong work ethic.
• Must be able to work on-site in Paarl, Western Cape.

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunity to lead and develop a cleaning team.
• Work within a supportive and growing company.
• Regular clients and consistent work schedule.
• Recognition for excellent service delivery.